Web browser icons missing from both History and New Tab

Sean Wright 5 Reputation points
2026-10-12T03:54:06.5366667+00:00

This happened after the browser crashed

User's imageUser's image

Microsoft Edge | Other | Windows 10

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  1. GsN5034 - IA 78,700 Reputation points Independent Advisor
    2026-10-12T05:41:13.6866667+00:00

    Hello,

    This could be a temporary bug or a sync issue after the browser crashed.

    At first, here are a few simple troubleshooting steps you can try:

    1. Reset Microsoft Edge:
    • Go to edge://settings/reset
    • and select 'Restore settings to their default values'.
    • Restart the Microsoft Edge web browser.
    1. Sign out of your Microsoft Account and then sign in again:
    • Go to edge://settings/profiles
    • Select Sign out.
    • Then, sign back in to your Microsoft account.
    • After your data has finished syncing, check whether the icons reappear.

    Let me know if you still need more help.

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  2. AI answer

    2026-10-12T03:54:22.36+00:00

    This is usually a favicon cache issue after Edge crashes. Edge can show missing, incorrect, or changing site icons on the New Tab page because of how it looks up and caches favicons.

    Try these steps in order:

    1. Open each affected site directly
      • Open the exact saved site URL again in Edge.
      • This refreshes the favicon cache for that specific URL and can restore the correct icon.
    2. Clear cached images and files
      • Go to edge://settings/privacy
      • Under Clear browsing data, select Choose what to clear
      • Select Cached images and files
      • Select Clear now
      • Revisit the affected sites so Edge can download the icons again.
    3. If the problem continues, clear browsing data more broadly
      • Select Settings and more > History > Open history page
      • Select Delete browsing data
      • Set Time range to All time
      • Select Browsing history and Cached images and files
      • Select Clear now
    4. Manually clear the favicon database
      • Close Edge completely first.
      • In File Explorer, enter %LOCALAPPDATA%\Microsoft\Edge\User Data\Default
      • Delete the Favicons and Favicons-journal files
      • Restart Edge
      • Revisit the affected sites

    Note: After clearing the favicon cache or database, Edge may temporarily show default letter icons until the site icons are downloaded again.

    1. If Edge is still unstable after the crash, repair Edge
      • Go to Start > Settings > Apps > Installed apps
      • Select Microsoft Edge > Modify > Repair
      • This should not affect browser data and settings
    AI-generated content may be incorrect. Read our transparency notes for more information.

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