Microsoft store overcharged me.

Megan Jones 0 Reputation points
2026-10-09T04:14:25.1166667+00:00

When I bought the game ARK Survival Ascended it told me there was going to be a discount which made the game around $15.00 but when I bought the game and checked my bank account it charged me $70.00. Everything was in Canadian amounts btw.

  

Never mind, everything's good. Now i don't know how to delete this.

Windows for home | Windows 11 | Microsoft Store
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  1. Stefan Blom 354K Reputation points MVP Volunteer Moderator
    2026-10-10T13:11:19.3733333+00:00

    Never mind, everything's good.

    Would you mind telling us how you fixed the problem? Your explanation may be helpful to other people who are looking for assistance.

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  2. Vikki-T 11,975 Reputation points Microsoft External Staff Moderator
    2026-10-09T08:43:35.9733333+00:00

    Hi Megan Jones,

    Glad to hear that things seem to be okay now. Just to make sure, was the CAD 70 charge corrected or refunded, or did you find out why the amount was different from the discounted price?

    Please let me know so we can confirm whether the billing issue is fully resolved before addressing your question about the post. Thank you so much for your understanding.   

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