Technical Details Troubleshoot issues with Microsoft SharePoint Foundation. Correlation ID: [Moderator note: Personally Identifiable Information removed] Date and Time: 10/7/2026 8:31:04 AM

Hi Mayowa,

Based on the information shared, this appears to be a generic SharePoint/OneDrive error that may be related to access permissions, the availability of the former employee's OneDrive site, retention-related changes to the site, or sharing configuration.

To help me better understand the issue, kindly clarify:

• How do you currently have access to this folder? Was it shared directly with your account, or were you granted access to the former employee's OneDrive?
• Are you able to open the folder and view its contents without any issues?
• Does the issue affect only this folder, or other files and folders from the same OneDrive as well?

In the meantime, you may also wish to:

• Check whether the folder or files have recently been moved, renamed, or deleted.
• Try opening the folder in a different browser or InPrivate/Incognito window.
• Check whether you are able to access and share other files or folders from the same OneDrive.
• Verify whether the issue persists when using a different sharing method (for example, Share versus Copy link).

Feel free to let me know the answers to the above questions, along with any additional details about the steps you're taking and the exact error message you're receiving. The more details you can provide, the easier it will be to narrow down the cause and suggest the most appropriate troubleshooting steps.

I look forward to your response.