Office for Mac no longer recognizes OneDrive files for AutoSave – “Saved on My Mac”

Carina 20 Reputation points
2026-08-10T18:14:01.01+00:00

Since a few days, Word and PowerPoint on my Mac no longer automatically save files to OneDrive.

My files are stored in my company's OneDrive folder and OneDrive itself appears to be working normally. The files sync correctly between my Mac and OneDrive.

However, when I open a Word or PowerPoint file, Office shows “Saved on My Mac” and the AutoSave toggle is OFF.

If I manually switch AutoSave on, Office tells me that I need to save/upload the file to OneDrive. I can do this successfully, but after I close the file and open it again, AutoSave is OFF again and the file once again shows “Saved on My Mac.”

Details

macOS

Microsoft Office/PowerPoint version: 16.111

OneDrive version: 26.134.0713

OneDrive is a business/company account

Files are stored under: ~/Library/CloudStorage/OneDrive-BUSINESSNAME/

  • Example file: ~/Library/CloudStorage/OneDrive-BUSINESSNAME/FILENAME.pptx

Troubleshooting already tried

OneDrive appears to be syncing normally; there are no general sync problems.

I always open the files directly from the OneDrive folder in Finder.

I also tried opening the same files through PowerPoint → File → Open → OneDrive. AutoSave is still OFF.

I tested with a newly created presentation, not just existing files. After saving it to OneDrive, closing and reopening it also results in AutoSave being OFF.

I signed out of my business Microsoft account in Office and signed in again. The problem persists.

I checked for Office updates, but Office reports that 16.111 is up to date.

This makes it seem like Office is no longer recognizing files in my OneDrive folder as OneDrive/cloud files, even though OneDrive itself is syncing them correctly.

Is there a known issue or a way to reset the Office ↔ OneDrive integration without reinstalling/resetting the entire OneDrive setup?

Microsoft 365 and Office | OneDrive | For business | MacOS

7 answers

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  1. Steve Hirst 0 Reputation points
    2026-10-10T09:55:39.6966667+00:00

    Try to switch OneDrive to English

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  2. Marc Stier 0 Reputation points
    2026-10-10T04:12:29.1833333+00:00

    I"m having exactly the same problem since I upgraded Mac OS to Golden Gate.

    My system is pretty similar to those others have. I'm using the latest Word and OneDrive standalone versions.

    I spent / wasted a few hours yesterday doing EVERYTHING other have done to reset OneDrive, re-register Office, etc. etc.

    Gemini was giving me suggestions until it finally found this and other threads showing that it was a problem with the Finder / OneDrive handoff. It said that the problem was most likely that MS was slow in adjusting to some security changes in the Finder.

    And Gemini laughed when I said, "At least Google didn't have anything to do with it."

    I wonder if Claude would be faster if figuring out the source of the problem instead of sending me on a long expedition of resetting OneDrive and Office.!!

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  4. Steve Hirst 0 Reputation points
    2026-09-08T19:33:00.7466667+00:00

    I can also confirm the findings reported by **Antonio Valle
    **Changing OneDrive from a localized folder name (OneDrive-Persönlich) to the English folder name (OneDrive-Personal) appears to resolve the issue in my environment as well.

    What helped temporarily:

    1. Unlink OneDrive
    2. Run ResetOneDriveAppStandalone.command
    3. Re-link OneDrive

    Result:

    • AutoSave worked again
    • Files synchronized correctly again

    However, after a reboot the issue returned:

    • Office showed "Saved on My Mac"
    • AutoSave was disabled

    What finally appears to make a difference:

    I changed the OneDrive application language from German to English. This changed the synchronized root folder name from:

    OneDrive-Persönlich

    to:

    OneDrive-Personal

    After re-linking OneDrive with the English configuration:

    • AutoSave remained enabled
    • Files were recognized as stored in OneDrive
    • Synchronization worked correctly
    • Most importantly, the behavior persisted after reboot

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  5. Soporte - G&C Legal 0 Reputation points
    2026-08-20T21:20:43.21+00:00

    Tenía el mismo problema, realice las siguientes acciones y funciona.

    Reset completo de OneDrive

    Antes de reinstalar nada, haría un reset del cliente.

    1. Cierra Word, Excel y OneDrive.
    2. En Finder selecciona:

    Ir > Ir a la carpeta

    1. Abre:

    /Applications/OneDrive.app/Contents/Resources

    1. Ejecuta:

    ResetOneDriveApp.command

    Si existe una versión standalone:

    ResetOneDriveAppStandalone.command

    1. Espera que OneDrive vuelva a iniciar.
    2. Inicia sesión nuevamente.
    3. Deja finalizar la sincronización.

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