how do i remove screen connect from my computer

Question

how do i remove screen connect from my computer

Stephen Becker 0

i believe the screen connect app or program is causing malware on my pc... how do i remove it? i can't find it listed in apps or programs to uninstall

Martin Dixon 0 Reputation points

2026-08-09T14:10:45.2566667+00:00

I found a second installation of sc under the x86 column
Brian Abraham 6 Reputation points

2026-11-10T19:18:47.18+00:00
I had the same issue and it was definitely malware - someone was periodically displaying a "updates being installed screen" but behind the scenes trying to take over my laptop. You could literally see them hiding the screen and using the mouse. Anyway this got rid of it all and uninstalled it all:

Start Services.msc and disable all ScreenConnect services (I had 3!)

disconnect from all networks to prevent remote access

Open a command prompt using admin privs

enter powershell

type Get-Package ScreenConnect* | Uninstall-Package and wait for it to complete

Run a full defender can (start\windows security\Virus & threat protection

under Quick Scan select scan options and choose full scan.

You might want to turn the netwrok back on and update the defender database before you start the scan

Remember to check your overall security settings in Windows Security and ensure App & Browser control is on as well as Virus and Threat Protection. (The hacker that attacked me turned these off first it seems after Defender removed his threat several times).

1 answer

Your answer

Martin Dixon 0 Reputation points

2026-08-09T14:10:45.2566667+00:00

I found a second installation of sc under the x86 column
Brian Abraham 6 Reputation points

2026-11-10T19:18:47.18+00:00

I had the same issue and it was definitely malware - someone was periodically displaying a "updates being installed screen" but behind the scenes trying to take over my laptop. You could literally see them hiding the screen and using the mouse. Anyway this got rid of it all and uninstalled it all:

Start Services.msc and disable all ScreenConnect services (I had 3!)

disconnect from all networks to prevent remote access

Open a command prompt using admin privs

enter powershell

type Get-Package ScreenConnect* | Uninstall-Package and wait for it to complete

Run a full defender can (start\windows security\Virus & threat protection

under Quick Scan select scan options and choose full scan.

You might want to turn the netwrok back on and update the defender database before you start the scan

Remember to check your overall security settings in Windows Security and ensure App & Browser control is on as well as Virus and Threat Protection. (The hacker that attacked me turned these off first it seems after Defender removed his threat several times).

Answer 1

If ScreenConnect is not listed in Apps or Programs and Features, use this removal path:

Try the standard uninstall locations first:
- Windows 11: Start > Settings > Apps > Installed apps
- Windows 10: Start > Settings > Apps > Apps & features
- Or open Control Panel > Programs > Programs and Features
If it still does not appear in those lists, check for the program’s built-in uninstaller:
- Open Start, then Computer or File Explorer.
- Check these folders:
  - C:\Program Files
  - C:\Program Files (x86) on 64-bit Windows
- Look for a folder named ScreenConnect or a related program folder.
- Open that folder and look for an uninstall file such as Uninst.exe, Uninstall, or Uninstall Program_Name.
- Run that uninstall file and follow the prompts.
Do not manually delete the program folder if no uninstall file is present. That can adversely affect Windows or other programs.
Since unwanted software is suspected, run a security scan after uninstalling:
- Update security intelligence in Windows Security.
- Run a full scan with Microsoft Defender Antivirus.
- If the unwanted software persists, perform Microsoft Defender Offline.
If the app still cannot be removed, use the Program Install and Uninstall Troubleshooter mentioned in the Windows uninstall guidance.
If scammers or remote-access software were installed and access was granted to the device, consider resetting the PC. This is more disruptive, but may be the best option if suspicious behavior continues.