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Microsoft charge me $9.99 every month I’m really need to cancel this charge
Moved from: <Microsoft 365 and Office | Subscription, account, billing | For education | MacOS>
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I paid the 9.99 on 10/3 for the AI monthly Microsoft service and now, as I use the A1 copilot it is telling me "You've reached your daily limit. Get more usage now or check back at 8:00 PM." it should not be telling me since I paid the $9.99. it was posted onto my charge card 10/4
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Hello Javier Gomez,
Thank you for posting your question on Microsoft Q&A forum
Depend on what type of subscription you have, here is how you can cancel your subscription:
If you have Microsoft 365 subscription, please refer to this site:
Cancel a Microsoft 365 subscription
If you have other subscription, please refer to this site:
Cancel your Microsoft subscription
Here is also how you can request a refund for the subscription:
How to get a refund on a Microsoft subscription
Feel free reply back to this post If you need further assistance, I'll be happy to help.
Hi Javier Gomez,
Just checking in to see if the above information was helpful.
If you have any further updates on this issue, please feel free to post back.
If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.
AI answer
To cancel the $9.99 monthly charge for your Microsoft 365 subscription, you need to turn off recurring billing and then cancel your subscription. Here are the steps you can follow:
If you encounter any issues or need further assistance, consider contacting Microsoft support for help.
References: