TEMP environment setting changing to "local_" folder

Question

TEMP environment setting changing to "local_" folder

jarweb 131

Hi
We have FSLogix in place which is supposed to be only implemented when users log on to our Citrix servers - this was set up by someone else so I'm not fully familiar with it.

We have a strange issue with some pcs/laptops and some users. When they log on, their environment variables for TMP and TEMP are changing to c:\users\local_user.name" which doesn't exist on the pc/laptop so some apps stop working until we set these back to the user's actual profile folder. I can view these settings in the registry under HKCU\Environment - TMP & TEMP

I can't work out how this setting is being changed. I don't see any GPO setting that could be forcing the change. I can manually change the setting but it is being updated again the next time the person connects to the network and logs on.

I'm also assuming it's something to do with FSLogix as the "local_user.name" folders are created and used on the Citrix servers when users log on.

Has anyone seen a similar issue and can advise ?

Thanks

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jsanchez 0 Reputation points

2023-08-24T18:49:18.6733333+00:00

Hello, Did you ever resolve the issue? We are having the same issue currently.

Answer recommended by moderator

jarweb 131

Hi

It was a long time ago now so can't remember fully. But I think it was related to the fact the affected users had a Profile path set in their Active Directory account and when they were going into the office and connecting to the corporate network directly on their laptops. This was changing something but can't remember exactly what. When we removed the profile path it seemed to fix the problem.

I think FSLOGIX uses the local_user.name when users log onto Citrix so I think this was conflicting with the profile path setting.

jsanchez 0 Reputation points

2023-08-24T20:15:56.2066667+00:00

Thank you for the quick response. Do you recall how you removed the profile path? Was it from the VM session connection using a GPO?

Thanks
jarweb 131 Reputation points

2023-08-24T20:41:46.7533333+00:00

It was just the Profile path in Active Directory Users and Computers (ADUC). In the user account, on the "Profile" tab - "Profile path". We removed this. I think this is what fixed it for us but you might be a different issue.
jsanchez 0 Reputation points

2023-08-24T20:43:10.35+00:00

Ok Thanks again for the information.
jarweb 131 Reputation points

2023-08-24T21:01:00.5466667+00:00

Let me know if this works. Would be interested to know if it's the same problem. Thanks
Jonathan Da Silva 0 Reputation points

2026-11-07T11:11:24.2233333+00:00

@jsanchez Did you find a fix? we also have this problem and its driving us crazy
JuliaMarvin 23,890 Reputation points Volunteer Moderator

2026-11-07T11:19:41.62+00:00

@Jonathan Da Silva
Please start your own thread. Do not resurrect old threads.
jarweb 131 Reputation points

2026-11-07T11:19:49.0433333+00:00

It was a long time ago now but, for us, it was what I said in my previous reply. Removing the path in the User "Profile" tab in the local Active Directory settings. This was conflicting with the FSLogix settings somehow. This might be different for other people with different setups.

1 additional answer

jsanchez 0 Reputation points

2023-08-24T18:49:18.6733333+00:00

Hello, Did you ever resolve the issue? We are having the same issue currently.
jsanchez 0 Reputation points

2023-08-24T20:15:56.2066667+00:00

Thank you for the quick response. Do you recall how you removed the profile path? Was it from the VM session connection using a GPO?

Thanks
jarweb 131 Reputation points

2023-08-24T20:41:46.7533333+00:00

It was just the Profile path in Active Directory Users and Computers (ADUC). In the user account, on the "Profile" tab - "Profile path". We removed this. I think this is what fixed it for us but you might be a different issue.
jsanchez 0 Reputation points

2023-08-24T20:43:10.35+00:00

Ok Thanks again for the information.
jarweb 131 Reputation points

2023-08-24T21:01:00.5466667+00:00

Let me know if this works. Would be interested to know if it's the same problem. Thanks
Jonathan Da Silva 0 Reputation points

2026-11-07T11:11:24.2233333+00:00

@jsanchez Did you find a fix? we also have this problem and its driving us crazy
JuliaMarvin 23,890 Reputation points Volunteer Moderator

2026-11-07T11:19:41.62+00:00

@Jonathan Da Silva
Please start your own thread. Do not resurrect old threads.
jarweb 131 Reputation points

2026-11-07T11:19:49.0433333+00:00

It was a long time ago now but, for us, it was what I said in my previous reply. Removing the path in the User "Profile" tab in the local Active Directory settings. This was conflicting with the FSLogix settings somehow. This might be different for other people with different setups.

Answer 1

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