OneNote Tags Summary doesn't show all tags

Question

OneNote Tags Summary doesn't show all tags

Alan E 141

I use the tags within OneNote to manage my todo list. I will create tags in various pages, typically "To Do priority 1, 2, 3" etc. I have it grouped by tag name, and the show only unchecked items selection is checked. This is because I check the item after I complete it.

After a few days of OneNote use, I have found that there are tags in pages that are not showing up in the tags summary. This has been an issue for many months. I searched for answers online, and the only workaround I have found is to is to close the notebook with the problem (I typically have two notebooks open in OneNote, work and personal), close OneNote, open OneNote, and go open the offending notebook. When I do that it works great again but then after a few days new tags don't appear.

This workaround is pretty annoying, so I am looking to find out if there is a more permanent solution to the issue.

I am using Version 2201 (Build 14827.20158 Click-to-Run)

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

Alan E 141 Reputation points

2022-03-03T16:32:59.483+00:00

Any further suggestions? This issue hasn't been resolved with the suggestions provided to date.
Johnny B 20 Reputation points

2023-11-09T14:59:32.66+00:00

I am having this same issue. Has there been a resolution?
Roger Peters 30 Reputation points

2024-02-16T21:07:38.62+00:00

Saw a report of this same error from over 10 years ago. I am having this same issue now here in 2024. Why would they leave access to the feature if they have no intention of fixing it?
Tateus 5 Reputation points

2025-02-03T05:08:18.6633333+00:00

If anyone comes across this in 2025, it is still an issue, but the temporary fix still works! However, responding to this thread won't help the OneNote team fix it.

I've created a feedback hub ticket item which you can find here. https://aka.ms/AAu66p2

Go upvote it, even 'Give similar feedback' if you have time.

The feedback hub app is likely on your windows PC already, and you can use it to report a problem in a way that the developers may actually see it. So, if you have 30 seconds, visit the link, upvote it, and it hopefully the OneNote team can get a fix!
mich wey 0 Reputation points

2026-07-13T17:18:39.15+00:00

The issue persists. This is beyond parody.

3 answers

Alan E 141 Reputation points

2022-03-03T16:32:59.483+00:00

Any further suggestions? This issue hasn't been resolved with the suggestions provided to date.
Johnny B 20 Reputation points

2023-11-09T14:59:32.66+00:00

I am having this same issue. Has there been a resolution?
Roger Peters 30 Reputation points

2024-02-16T21:07:38.62+00:00

Saw a report of this same error from over 10 years ago. I am having this same issue now here in 2024. Why would they leave access to the feature if they have no intention of fixing it?
Tateus 5 Reputation points

2025-02-03T05:08:18.6633333+00:00

If anyone comes across this in 2025, it is still an issue, but the temporary fix still works! However, responding to this thread won't help the OneNote team fix it.

I've created a feedback hub ticket item which you can find here. https://aka.ms/AAu66p2

Go upvote it, even 'Give similar feedback' if you have time.

The feedback hub app is likely on your windows PC already, and you can use it to report a problem in a way that the developers may actually see it. So, if you have 30 seconds, visit the link, upvote it, and it hopefully the OneNote team can get a fix!
mich wey 0 Reputation points

2026-07-13T17:18:39.15+00:00

The issue persists. This is beyond parody.

Answer 1

Ben 40

This has been an issue ever since I found the software. It is a local cache issue. The only way I have found to fix it (temporarily) is to right click on the notebook and select "close this notebook". Then go to file, open and open it again. The tags should all be found now. But, this only fixes it for a while and must be repeated

Johnny B 20 Reputation points

2024-02-27T02:02:21.9466667+00:00

I agree. This is the only solution I have found as well. Very difficult to use the software with confidence knowing this is a repetitive issue that is unresolved.
Roger Peters 30 Reputation points

2024-08-06T05:20:24.5833333+00:00

This is still an issue!!! The problem isn't repairing Office. Microsoft needs to repair this bug in their software so it works as designed. Why do they leave a known issue unresolved for so long?
Michael Sylvester 0 Reputation points

2024-08-06T18:55:05.5433333+00:00

Yes it's absurd that this problem still exists YEARS after first documented. My expectations from Microsoft are low - so I'm hardly surprised. I only use one To Do tag in OneNote because the other tags cannot be found. What a joke.
Johnny B 20 Reputation points

2024-08-06T19:20:36.3266667+00:00

This is an extremely useful solution for tracking things amongst team members. Unfortunately I had to quit using it due to this bug. Please fix the issue Microsoft!
Roger Peters 30 Reputation points

2024-08-07T17:14:55.2833333+00:00

Someone posted that if you close the Notebook and reopen it, that it will work for a while. That is what I have been doing and it works. This is a paradym shift in tracking microtasks in projects and closing and reopening is a small price to pay for access to the feature.

I guess it is a caching issue and closing and reopening clears the cache.
Jason Roof 5 Reputation points

2024-09-03T13:29:33.2766667+00:00

I have this same issue. The only solution appears to be to close the notebook and reopen. Microsoft, any update on a fix for this basic search functionality?
Joseph Fallon 0 Reputation points

2024-10-18T13:56:04.2633333+00:00

Just rebooted after a Windows Update and my custom tag has disappeared from the Tags list. The custom tag still shows under "Find Tags" but the tag is not available to add to anything. I've tried closing and reopening the notebook and OneNote.
Sassier, David (DI SW GS&CS EU FR PAD) 0 Reputation points

2025-02-03T09:55:14.6466667+00:00

i confirm, every day i am closing it and reopen it... so boring.

Answer 2

Ceasar Chen_MSFT 4,491

Hi, @Alan E
There are three possible solutions to your problem:

Repair Office. How to repair Office can refer to this document:Repair an Office application
Update Office to the latest version（ Version 2201 (Build 14827.20192)), Here is the detailed update method: Install Office updates
Open OneNote in Safe Mode. Find the shortcut icon for OneNote. Double-click the OneNote shortcut while holding down the Ctrl key. A window will appear asking if you want to start the application in Safe Mode, click Yes.

If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Alan E 141 Reputation points

2022-02-11T16:01:55.71+00:00

I followed steps one and two to repair office (the link didn't work btw) and updated office to the latest version. I am now on 20192.

I am unable to open OneNote in Safe mode following your instructions or going to run and typing "onenote /safe." It opens OneNote but there is no indication it is in safe mode. I am able to open Word in safe mode so not getting into safe mode is specific to OneNote.

I am still able to reproduce the problem after these steps.

What do you suggest from here?
Ceasar Chen_MSFT 4,491 Reputation points

2022-02-14T09:37:23.827+00:00

Hi, @Alan E
You can refer to this link on how to repair Office:https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b
For how to open OneNote in safe mode, you can refer to this technical document:https://support.microsoft.com/en-us/office/open-office-apps-in-safe-mode-on-a-windows-pc-dedf944a-5f4b-4afb-a453-528af4f7ac72
Alan E 141 Reputation points

2022-02-14T14:41:17.613+00:00

I repaired Office 2/11, doing an online repair and not just the quick repair.

The steps I take to get into OneNote safe mode are the steps in the technical document you sent. However, there is no indication that OneNote is actually in safe mode. Should I see it say it is safe mode somewhere?

What next steps should I take?
Johnny B 20 Reputation points

2024-08-06T19:22:01.86+00:00

This does not work. The only thing that works is the temporary fix that Ben posted on Feb 26, 2024, 9:37 AM.
TL-ENV 5 Reputation points

2025-01-16T17:57:45.2366667+00:00

January 16, 2025 - This is still a major outstanding issue. How can a user trust that important tasks aren't falling through the cracks when they don't show up in the Tags Summary? Huge flaw - Microsoft, please fix!
Todd Vorpahl 5 Reputation points

2025-03-31T13:41:23.03+00:00

Please fix! I've been using OneNote for a long time, has lots of benefits, but I can't trust it to present my high priority issues, which is no small concern. The work around (closing the notebook) is not an efficient solution.
Stewart, Casey A 0 Reputation points

2025-10-03T19:14:14.74+00:00

Still an issue - October, 2025!
Spielezar AG 20 Reputation points

2025-12-28T12:43:09.25+00:00

We are 3 days away from 2026 and this is still an issue!
Will C 0 Reputation points

2026-02-16T15:25:02.3366667+00:00

This bug seriously impacts OneNote's usability. And the fact it is still present after years of reports reflects poorly on MS. It cannot be that hard to fix, if you could be bothered.
Jérôme Baron 0 Reputation points

2026-04-23T13:12:43.55+00:00

April 2026 here, still not fixed
Lutz, Jack 0 Reputation points

2026-05-29T14:38:46.26+00:00

It's May 2026, and this issue is still present. I would love to know if there is some workaround. I have invested a large amount into using OneNote as my priority-driven task list, and this effectively renders that effort useless. :(

I would love to know if there is some fix!

Answer 3

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