OneDrive and Org Name Change

AdamTyler-3751 436

So I thought this would be easy, but apparently there is a detail I am missing. We recently setup OneDrive with an existing tenant and after a couple of installs we decided we didn't like the name format of the folder displayed in Windows Explorer that OneDrive automatically created.

It was using "Company Name, LLC" for example. Not only was the display name in Windows Explorer showing this, but also the user folder under "C:\users\username\OneDrive - Company Name, LLC"

The goal is to trim the ",LLC" from the end. So after some google'ing I found that you can change the Organization "Name" in the Microsoft 365 admin center. Under "Org settings > Organization profile"

Did that and now on new systems that have never had OneDrive setup, the Windows explorer name and related c:\users folder displays correctly. However, on systems where OneDrive was setup prior to the org name change, it still displays ",LLC".

Nothing I can do seems to change this. I have uninstalled/re-installed OneDrive client. I even went as far as to delete the user profile from one of the Windows systems entirely. Even with a fresh Windows profile and fresh connection of OneDrive, ",LLC" is still displayed.

Can someone shed some light on this please?

Regards,
Adam Tyler

Ricardo Garcia 1 Reputation point

2022-09-19T03:06:56.497+00:00
Hola, a mí me funciono cambiar en el registro los siguientes datos

PASOS:
1.
Nota: S-1-5-21-1912403541-9691325140-3198946145-1001 = les aparecerá uno diferente, ingresan en ese

*Equipo\HKEY_USERS\S-1-5-21-1912403541-9691325140-3198946145-1001\SOFTWARE\Microsoft\OneDrive\Accounts\Business1\Tenants

UpdatedTenantValue = 910 = >CAMBIE POR ESTE VALOR

*Equipo\HKEY_USERS\
S-1-5-21-1912403541-9691325140-31989461451001\SOFTWARE\Microsoft\OneDrive\Accounts\Business1\Tenants\OneDrive - (EMPRESA)

C:\Users(usuario)\OneDrive - (EMPRESA) = 910 => CAMBIE POR ESTE VALOR

Desvinculan OneDrive de la cuenta

Reiniciar equipo

Agregar la cuenta de OneDrive de nuevo

este procedimiento permitió que actualizara el Tenant de la empresa el cual se cambió por tener un nombre largo.
Espero les sirva, como a mí.**

Himansukh Chauhan 240

Follow below steps to change the name of the Onedrive Folder in windows Explorer:

	• Quite OneDrive
	• Create a folder(give the name you want for your onedrive) at a location where you want your onedrive data to be synced
	• Go to "%LOCALAPPDATA%\Microsoft\OneDrive\settings"
	• Open folder Business1 (it could be Business2 or 3 based on how many accounts you have syncing via OneDrive)
	• Find ".ini" file with the long somewhat random name similar to this: 31c26d83-4db2-4503-a8g0-a3e14e7bcchd.ini

Right click edit - Find the path of your onedrive then change it to the desired path and name
E.g. if it c:\user\onedrive - company name then change it to the same as path of what you have created in 2nd step

Save it and close it
Run OneDrive app - it will throw an error - click try again

Ahmed Shaaban Miry 35 Reputation points

2023-01-15T10:19:24.0466667+00:00

I had the same question and the solution mentioned by Himansukh Chauhan did the job perfectly for me.
Joseph Schmucker 81 Reputation points

2023-10-02T16:27:36.3+00:00

solution mentioned by Himansukh Chauhan WORKED FOR ME TOO! Thank God.
Logan 5 Reputation points

2025-11-03T04:06:11.09+00:00

@Himansukh Chauhan you are a lifesaver. I had a previous outdated OneDrive folder named "OneDrive" which contained 99% of my files. When I connected to my new organization, it changed that file to be "OneDrive - organization". This bricked every software or code which referenced anything in the original path. Thank you

13 answers

Elsie Lu_MSFT 9,806 Reputation points

2022-02-01T06:33:44.307+00:00
Hi @AdamTyler-3751 ,

Good day!

As mentioned in the similar posts:
Changing the OneDrive for Business folder name in Windows 10?
How do I change my OneDrive name?

It is not feasible to change the name of OneDrive folder in the File Explorer.
All the personal OneDrive for Business name is like OneDrive - Tenant
All the personal OneDrive(not owned or managed by organizations) is like OneDrive - Personal.

==============================================

As a workaround, you could try the following steps to rename the OneDrive folder:
1. Right-click OneDrive icon>select settings.
2. Click Stop sync>Unlink account.
3. Select the OneDrive folder>Rignt-click the folder>select Rename.
4. Re-sync>change the location as the folder which has changed name.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Was this answer helpful?

2 people found this answer helpful.
AdamTyler-3751 436 Reputation points

2022-02-02T15:34:07.987+00:00

Thanks @Elsie Lu_MSFT , but I am not trying to change the default behavior of the OneDrive folder. I've changed the tenant name, but only after installing OneDrive for two users. We realized the OneDrive folder name wasn't right after initial tests and changed it. Now for all new users, the name is displayed correctly. For the testing users before rollout, it is still wrong. I've opened a case with Microsoft on this too, they have no idea. Strange something so basic is this challenging.

Regards,
Adam Tyler

Gottfried 7 Reputation points

2022-07-26T14:13:56.657+00:00

Hello @Elsie Lu_MSFT ,

how can we ensure, that the org name change can be applied at large scale across an entire organization with thousands of client devices?
Instructing thousands of users to disconnect and reconnect to their OneDrive won't work in our case.

best regards
Gottfried

Tom Fiddaman 6 Reputation points

2022-09-20T23:03:24.947+00:00

This doesn't work.

The default name in the org settings in Office 365 was My Company, Inc. making the folder OneDrive - My Company, Inc
This is stupidly verbose, and bad practice for including the comma (lots of potential compatibility problems).

Following the steps above, I unlinked the account, changed the company name in the web portal, changed the folder name in Explorer, then relinked. But step 4 simply doesn't work. When you change the folder location to the modified shorter name ( c:\users\me\OneDrive - Company ), settings attempts to force use of the old name inside the selected path, so you get c:\users\me\OneDrive - Company\OneDrive - My Company, Inc

Obviously this is worse.

Either the company name (with , Inc.) is in the 365 settings in more than one hard-to-discover place, or it's baked in permanently once set.

Michael Adam 0 Reputation points

2023-01-26T18:35:15.3733333+00:00

Thank you Elsie Lu_MSFT, at least your Tutorial is helpful for me. Even though i have to adjustment my way out for this issue.

My Own Steps (For my issue ) are :

Activate your Administrator Account in your OS.

For safety, firstly Sign in Administrator

Rename your old name folder in Explorer (such as "ada" into "adam" without quotes).

Open Regedit with this Root : Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2698360181-3175046216-2491260776-1001

Double Click ProfileImagePath, Find your old name like C:\Users\ada ... then Double Click it, change ada into adam.

After that, open Run Dialog Box with pressing Windows key+R.

Type "lusrmgr.msc" (without quotes) then press Enter.

Click on Users, See on the right Window, find name of ada.

Right Click on ada => Rename ada into adam, then Enter.

Now, just go to sign in your Microsoft Account before.

Ignore popup error about Onedrive network not available !!

Sign in your Microsoft Account, Unlink account for your PC.

Right-click OneDrive icon (On the right corner)> Sign in your Microsoft Account. Wait for syncronize folder (with your new name folder) click Continue or Use this folder.

Welldone. I hope this steps can help your problem like me.
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.
Harry Carter 1 Reputation point

2022-02-08T21:40:52.037+00:00

Did you get a solution on this mate?

Have the same issue, I have updated my Org Name and even when I Unsync and Resync an existing clinet the old name still appears? - all new machines use the new name, so it's replicated in the cloud...
Was this answer helpful?

0 comments No comments
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.
Samuel Miller 1 Reputation point

2022-02-23T17:44:34.337+00:00

Working on the same thing here. @AdamTyler-3751 I am finding the same as you did, once you update your Org display name, new users do get the new name. For existing users, it seems the name updates when they get issued a new computer. I haven't been able to dig too deep into this yet for the specific fix but you will likely just need to delete their windows user profile and that should take care of it hopefully. If not, then I guess its deeper in the OS and a reinstall is needed.
Was this answer helpful?

0 comments No comments
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.
Jesse Cook 41 Reputation points

2022-02-28T18:24:18.207+00:00
I was having a similar issue after an automated azure process changed our organization name. I figured out a fix:
1. Open regedit
2. Navigate to HKEY_CURRENT_USER\Software\Microsoft\office\16.0\Common\ServicesManagerCache\Identities
3. Click on identity subfolder (example: 118a1502-xxxx-xxxx-xxxx-xxxxxxxxxxxx_ADAL)
4. Change ForceCacheRefresh value to 1
5. Change NextUpdate value date to current date and time to 01:xx:xx (example 2022-02-28T01:04:21Z)
6. Close Outlook/OneDrive
7. Re-open Outlook first, then open OneDrive, try adding account
Hope this helps
Was this answer helpful?

7 people found this answer helpful.
Darren McCabe 1 Reputation point

2022-11-26T17:50:28.643+00:00

Jesse - You are a legend, I am in this weekend to reset up a load of devices for a client and rename their org to bring down the number characters in their OneDrive folder and was battering my head against a wall trying to get it to pull through.

The reg change did it first time.

Thank you!

Also I did find an article that stated it takes 24/48 hours for this to happen normally. You still have to re-sync though.

Paul Lee 5 Reputation points

2024-12-08T02:41:52.54+00:00

Omg this actually worked. After countless tries, Jesse's instructions worked. Thank you.
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.
rwilliams3572 1 Reputation point

2022-04-13T02:16:25.673+00:00

Hi @Jesse Cook , I tried your solution, but this did not work for me. Interestingly, I unlinked and relinked OneDrive for the same organization on another desktop and it did not have this issue. Any additional insight you have on this would be appreciated.
Was this answer helpful?

0 comments No comments
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.

OneDrive and Org Name Change

13 answers

Your answer