Artifact Signing organization validation In Progress over 7 days - Basic support cannot open ticket

Hello Microsoft Artifact Signing Team,

The MYA-TECH Organization Public Trust identity validation has remained

"In Progress" for more than seven calendar days.

The validation details show no "Action Required" status. I have checked the

primary contact mailbox, including spam and quarantine, and no additional

request or verification message has been received.

MYA-TECH is now officially registered in the French National Business Register

(RNE), with an assigned SIREN and SIRET. The final official RNE registration

certificate is available and can be provided privately to Microsoft.

I followed the Azure support wizard using:

• Service: Artifact Signing
• Problem type: Identity Validation - Organization
• Problem subtype: In Progress more than 7 days

However, the Azure portal prevents creation of the technical support request

because the subscription has the Basic support plan.

Could a Microsoft moderator please:

1. help route this case to the Artifact Signing identity-validation team;
2. initiate a private message so I can securely provide the validation ID, subscription details and official RNE/SIRET certificate;
3. confirm whether any email verification, documentation or backend action is outstanding?

I am not requesting expedited approval and I have not created a duplicate

identity-validation request. I only want to confirm that the existing request

is active and that no required action is missing.

Organization: MYA-TECH

Validation type: Organization - Public Trust

Current status: In Progress

Country: France

Submission date: 08/11/26

Thank you.

Kind regards,

Mehdi Yahia-Aissa

MYA-TECH