Lost account access

Tristan Kandl-Zhang 0 Reputation points
2026-11-15T06:37:59.75+00:00

Hi all,

I lost access to my microsoft account some time around last year, because of a discord verify bot scam, I don't have access anymore and my microsoft flight simulator is connected to it, what should i do to get my account back and get microsoft flight simulator able to play again, because it is linked to the other account.

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  1. DaveM121 949.3K Reputation points Independent Advisor
    2026-11-15T07:12:38.95+00:00

    Hi Tristan, this is a widely reported scam on Discord joining a server, that gave them full access to your account and they immediately change the recovery details like the associated Email to block you from accessing the account.

    I wish I had better news, this forum is just a user to user account, no-one here has any account access or the ability to recover an account, when a Microsoft account is hacked, if the hackers change the associated Email or if 2FA is enabled on the account, then that account is usually no longer recoverable, try using the process they provide on this link to recover a hacked account, if this process is not successful, sadly, that account cannot be recovered.

    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

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  2. AI answer

    2026-11-15T06:38:14.8266667+00:00

    Use the official Microsoft account recovery path immediately:

    1. Start with the Sign-in Helper tool. It checks the account status and guides to the correct recovery option.
    2. If the account was compromised, first run a full antivirus scan on the PC before changing or resetting the password:
      • Open Virus and threat protection
      • Select Scan options > Full scan > Scan now
    3. If sign-in is still possible, change the password. If not, reset the password.
    4. If the hacker changed the sign-in details and the account is not recognized, use the Microsoft account recovery form. Recovery results are sent to the working email address entered on the form within 24 hours. If verification fails, the form can be retried up to two times per day.
    5. If verification codes are not arriving, avoid repeated requests because excessive requests can temporarily block code delivery.
    6. If access is restored, review account settings that are commonly changed after compromise, including connected accounts, forwarding, and automatic replies.

    For the Microsoft Flight Simulator entitlement: access to the game remains tied to the Microsoft account it was purchased or linked with. The supported path is to recover that original Microsoft account first. The provided support content does not include a separate transfer process for moving Flight Simulator access to another account.

    If the account cannot be verified through the recovery process, the context does not provide another self-service method to restore access to that account.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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