Configuring preferences and options in Outlook.com
Create an Outlook.com inbox rule using a stable characteristic of these messages, because blocking does not prevent delivery—it only moves messages from the exact blocked address or domain to Junk Email.^1^
Create a rule instead of blocking again
Since blocking the messages repeatedly has not worked:
- Sign in to Outlook.com in a browser.
- Select Settings → Mail → Rules.
- Select Add new rule.
- Give it a name, such as Remove Fuddruckers messages.
- Under Add a condition, choose the most consistent characteristic available:
- The actual sender address, if it remains constant; or
- Stable words in the subject if the sender address changes.
- Under Add an action, select Move to → Deleted Items.
- Enable Stop processing more rules so a later rule cannot move the message elsewhere.
- Select Save.
Outlook.com rules support multiple conditions, actions, and exceptions and are applied to incoming messages.^2^
Why the blocked entry may not match
test-order.fuddruckers.com must be the domain of the message’s actual From address for a domain block to match. It may instead be text shown in the message, part of a link, or associated with a changing sender address. Blocking one address will not catch messages sent from different addresses; a stable-pattern rule is the documented fallback for that situation.^3^
Also check where new messages arrive:
- Junk Email: The blocker is operating as designed. Blocked mail is still delivered but redirected to this folder.
- Inbox: Compare the actual From addresses on several messages. If they differ, use the rule above.
- Inbox with the same exact sender: Go to Settings → Mail → Junk email and check whether that address or domain is also under Safe senders and domains. Remove it there if present, because a safe entry conflicts with treating it as junk.
If all messages use exactly the same sender and subject, Sweep is another option: select one message, choose Sweep, and configure all current and future messages from that sender to go to Deleted Items.^4^
References