How to fix my mouse cursor which disappeared

Press the keyboard key showing a touchpad icon—usually one of F1–F12, sometimes requiring Fn + that key—because the touchpad may have been switched off accidentally.^1^

If the pointer does not return

Use the keyboard for these steps:

1. Restart Windows
   • Press Ctrl + Alt + Delete.
   • Press Tab until the power icon is selected.
   • Press Enter, choose Restart with the arrow keys, then press Enter.
2. Install Windows and driver updates
   • Press Windows + I.
   • Navigate to Windows Update using Tab and the arrow keys.
   • Select Check for updates and install available updates, including offered driver updates.
   • Restart afterward. Windows Update is Microsoft’s recommended method for updating touchpad drivers.^2^
3. Reinstall the touchpad driver
   • Press Windows + X, then press M to open Device Manager.
   • Look under both:
     • Human Interface Devices
     • Mice and other pointing devices
   • Expand a category with the Right Arrow key.
   • Select the touchpad entry—its name may include the laptop manufacturer, Touchpad, ELAN, Synaptics, or I2C HID Device.
   • Press Shift + F10, choose Uninstall device, and confirm.
   • Restart the PC. Windows will attempt to reinstall the driver automatically.^3^

Do not uninstall ordinary keyboard entries or unrelated HID devices.

If the touchpad is missing from Device Manager

On another device, open the laptop manufacturer’s official support site and search using the laptop’s exact model number. Download and install, in this order:

1. The Windows 11 chipset or Intel Serial IO/I2C controller driver, then restart.
2. The manufacturer’s touchpad driver, then restart again.

This applies when the touchpad is not detected and therefore does not appear in Device Manager.^4^ Avoid third-party driver-download sites; Microsoft recommends obtaining manual drivers from the device manufacturer’s official site.^3^

Distinguish a Windows issue from hardware failure

Connect a known-working USB mouse directly to a different USB port, without a hub. If that mouse works, use it to complete the driver steps above. If it does not work:

• Test the mouse on another computer.
• If it works elsewhere but no pointing device works on this laptop after reinstalling the correct drivers, contact the laptop manufacturer.
• If the touchpad is also unavailable before Windows starts—for example, in the manufacturer’s firmware or diagnostics—that points toward a hardware issue requiring manufacturer service.

Microsoft recommends testing an unresponsive mouse on another PC and replacing or servicing it if it also fails there.^5^

References

1. How can I fix a mousepad that is not working/responding to my touch? - Microsoft Q&A
2. Fix touchpad problems in Windows | Microsoft Support
3. Update drivers through Device Manager in Windows
4. Touchpad is recognized as mouse windows 11 - Microsoft Q&A
5. Mouse and keyboard problems in Windows | Microsoft Support