How to get my favorites back

Barbara Lowry 0 Reputation points
2026-11-14T03:48:08.47+00:00

Some how my picture and name got changed on my account and now my favorites are gone. How do I get them back?

Microsoft Edge | Favorites, history, and downloads | Windows 11
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  1. Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
    2026-11-14T11:53:01.2666667+00:00

    Hi Barbara Lowry,

    Since the existing answer already covers checking your previous Edge profile and Favorites sync, could you confirm whether you still see your old profile when you select the profile icon in the upper-right corner of Edge?

    Also, do the missing favorites still appear on another device where you use the same Microsoft account? If they do, please avoid deleting or resetting any Edge profiles while you verify which account is currently selected.

    If you do not recognize the new name or profile picture, please review your Microsoft account’s recent sign-in activity and secure the account as a precaution. Let me know what you find, especially whether the original profile is still listed. Thank you so much for your understanding.     


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  2. AI answer

    2026-11-14T03:48:49.4133333+00:00

    Switch Microsoft Edge back to the profile you previously used—the changed name and picture indicate that Edge may currently be displaying a different profile, whose favorites are stored separately.

    1. Return to the previous Edge profile

    1. Open Microsoft Edge.
    2. Select the profile picture in the upper-right corner.
    3. Select your previous profile or Microsoft account from the list.
      • If it is not listed, select Set up a new profile or Add new account, then sign in with the Microsoft account previously used in Edge.
    4. Enter edge://favorites/ in the address bar.
    5. Check both Favorites bar and Other favorites.

    Microsoft documents that Edge accounts can be switched from the profile menu and that signing into the original account restores data that was synchronized with that account.^1^

    2. Enable Favorites sync on the correct profile

    After selecting the old profile:

    1. Press Alt+F, then select Settings.
    2. Open Profiles → Sync.
    3. Turn on Sync, and ensure Favorites is enabled.
    4. Leave Edge open briefly, then reopen edge://favorites/.

    Favorites are available across devices only when signed into the same Edge profile with Favorites sync enabled.^2^

    If another computer or phone still has the favorites, avoid deleting or reorganizing them there until the correct account has synchronized. Deleting browsing data while signed in and syncing can remove that data from every synchronized device.^1^

    3. If the favorites exist but the bar is hidden

    1. Select Settings and more (…) → Favorites.
    2. In the Favorites panel, select its More options (…).
    3. Select Show favorites bar → Always.

    The favorites page also provides the supported interface for organizing and checking saved favorites.^3^

    4. If they are absent from every profile

    Check whether the local bookmark file still exists:

    1. Close Edge.
    2. Press Windows key+R.
    3. Enter: %LOCALAPPDATA%\Microsoft\Edge\User Data
    4. Open Default, then look for a file named Bookmarks.
    5. Also inspect folders named Profile 1, Profile 2, and so forth, because the previous favorites may belong to one of those profiles.
    6. Copy any Bookmarks files to a safe folder before making changes. Do not delete or overwrite them.

    This location and backup-first approach are documented in a matching Edge favorites recovery case.^4^

    If no Edge profile displays the favorites, right-click the relevant Bookmarks file → Properties → Previous Versions. A previous version is available only if Windows File History or the applicable restore protection had already captured it. Restoring it replaces the current file, so preserve a copy first.^5^

    If you previously exported the favorites to an HTML file, import it by entering edge://settings/profiles/importBrowsingData in Edge, selecting Choose what to import, and choosing the bookmarks/favorites HTML-file option.^6^


    References

    1. Sign in to sync Microsoft Edge across devices | Microsoft Support
    2. Change and customize sync settings in Microsoft Edge | Microsoft Support
    3. Organize favorites in Microsoft Edge
    4. Hvordan kan jeg få vist min favoritlinje og mine genveje igen i Edge 155.0.4283.62 - Microsoft Q&A
    5. How do I recover deleted favorites in Edge AFTER version 128.0.2739.42? - Microsoft Q&A
    6. How can I get my browsers to import the info from the Favorites folder? - Microsoft Q&A
    AI-generated content may be incorrect. Read our transparency notes for more information.

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