Outlook problems, possibly but not necessarily connected to your server problems today

Pippa G 0 Reputation points
2026-11-13T14:44:41.2966667+00:00

When I turned on my PC this morning all my desktop had gone, there was no Outlook app etc, And other apps such as WhatsApp for Windows had also disappeared. I found the desktop in folders and restored it to the Desktop screen, and I have now managed to get Outlook back, but everything has gone, including all the emails, all the folders and all of my contacts. They were there briefly, but Outlook had a new view, and after I had got in to Views and changed it, once I came back out again had disappeared.

Outlook | Windows | Classic Outlook for Windows | For home
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Alexandr S 107.1K Reputation points Independent Advisor
2026-11-13T16:50:52.81+00:00

Hello, Pippa.

This is due to the recent global outage of Microsoft services. The outage affected office and postal services. Microsoft is working on a solution to the problem. You can track detailed information about the failure and the status of the services here.: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect (see "Microsoft consumer products" at the bottom of the page)

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