Hotmail has been down all day!!

Soo-Ah Landa 0 Reputation points
2026-11-12T23:36:51.13+00:00

Hotmail has been down all day, even now at 3:35PM PST. When will it be restored in the Bay Area, CA?

Outlook | Web | Outlook.com | Email
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  1. Marcin Policht 113.2K Reputation points MVP Volunteer Moderator
    2026-11-13T00:46:37.12+00:00

    Yep - unfortunately that's still ongoing - you can monitor the latest updates via https://status.cloud.microsoft/

    Here is the latest available information:

    User's image

    The next update is scheduled for Friday, November 13, 2026, at 5:30 AM (GMT+7).

    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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  2. AI answer

    2026-11-12T23:38:16.77+00:00

    Microsoft has acknowledged an active service issue today, but it has not published a Bay Area–specific restoration time for Hotmail/Outlook.com.

    Check the Microsoft service health status for recovery updates; this is Microsoft’s official channel for current availability information.^1^ Microsoft advises waiting until the service status returns to green and then trying Outlook.com again.^2^

    Reports from San Francisco indicate that local users are affected, but these reports do not provide an official restoration estimate.^3^

    If the official status turns green but Hotmail still does not work:

    • Try Outlook.com in a private/incognito browser window.
    • If only your account fails, use Microsoft’s account sign-in troubleshooter.^4^
    • If you can sign in but cannot send or receive mail, follow the Outlook.com mail-flow checks.^5^

    References

    1. Microsoft service health status
    2. How to sign in to Hotmail | Microsoft Support
    3. Microsoft Outlook down? Current problems and outages - San Francisco | US
    4. How to sign in to Outlook.com | Microsoft Support
    5. Can't send or receive email in Outlook.com | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

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