Outlook outage

Gordon Small 0 Reputation points
2026-11-12T21:47:50.94+00:00

When will the MS Outlook be fixed?

Its been out for some time now and unable to send emails.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Ivory 2,710 Reputation points Independent Advisor
    2026-11-12T21:51:12.3733333+00:00

    Hi Gordon,

    Microsoft 365 is currently experiencing an outage impacting several services.

    User's image

    While your IT team is monitoring the situation (admins can view details via Issue ID MO1550821), there is nothing you need to do right now.

    Because this is a backend service interruption originating from Microsoft's infrastructure, there are no troubleshooting steps or corrective actions required on your part. I appreciate your patience while Microsoft work to resolve the underlying issue and restore normal service operations.

    Since I am a fellow Microsoft user, I am unable to provide an estimated time for resolution.

    Nevertheless, you can also follow official updates via @MSFT365Status on X.

    This link is shared by community members for your convenience. It points to a third-party site that is not managed or verified by Microsoft. I can’t guarantee the quality, safety, or suitability of any content or software found there. Please review carefully and make sure you understand any potential risks before using it.

    Additionally, since many other users have expressed similar concerns but may not know the ongoing issue, if my response has helped you better understand the situation, please mark it as the “Accepted Answer.” Your action will help pin this post to the top, making it easier for others in the community who are experiencing the same issue to find your feedback and support it.  

    Thank you again for your time and for raising this important concern. 

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  2. AI answer

    2026-11-12T21:49:00.0933333+00:00

    Microsoft is currently reporting a Microsoft 365 service degradation that can prevent business users from connecting to services, so monitor the incident in Microsoft 365 admin center → Health → Service health for the latest restoration estimate.

    As of November 12, 2026, Microsoft has not published a firm completion time in the public status information. The current outage could account for Classic Outlook being unable to send email, particularly if Outlook also shows connection or sign-in problems. ^1^

    Check progress for your organization

    If you have an appropriate Microsoft 365 administrator role:

    1. Sign in to the Microsoft 365 admin center.
    2. Open Health → Service health.
    3. Under Active issues Microsoft is working on, select the Exchange Online or Microsoft 365 incident.
    4. Check Status, User impact, Last updated, and All updates for mitigation progress and any estimated restoration time.

    Service Support administrators and Helpdesk administrators can also view this page. Microsoft posts investigation, mitigation, and service-restoration updates in the incident details. ^2^

    If the admin center is inaccessible, use Microsoft’s public service-status page instead. Avoid rebuilding the Outlook profile or reinstalling Office while the relevant incident remains active; those local actions will not resolve a Microsoft-side service degradation.

    If your tenant shows no active incident

    Ask your administrator to select Report an issue on the Service health page. If only one computer or mailbox is affected after Microsoft marks the service restored, run the applicable Classic Outlook sending/receiving troubleshooter. These troubleshooters apply to Classic Outlook, not new Outlook. ^3^

    References

    1. Service Health Status - Microsoft
    2. How to check Microsoft 365 service health
    3. Issues sending and receiving email | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

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  3. Muhammad Fath Aidannasir 0 Reputation points
    2026-11-13T02:08:46.7+00:00

    is it have the article that may impact all region?

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    4 people found this answer helpful.
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