can use any microsoft products

Microsoft has confirmed a broader Microsoft 365 service degradation affecting connections to multiple services, including Teams, but has not published a firm restoration time.^1^

Current status

• Status: Microsoft 365 Business and Enterprise service degradation.
• Impact: Users may be unable to connect to multiple Microsoft 365 services.
• Next announced update: Thursday, November 12, 2026, at 2:30 PM Pacific (10:30 PM UTC).
• That time is the next progress update, not a promise that service will be restored by then.
• Microsoft has not yet published enough information to state the confirmed root cause.

Because Teams and Office 365 failed together, avoid reinstalling applications or changing account and network settings while this incident remains active.

Where to see Microsoft's announcements

1. Check the public Microsoft service health status page. This works even when the Microsoft 365 admin center is inaccessible.^1^
2. If you are a Microsoft 365 administrator, sign in to the Microsoft 365 admin center, then open Health → Service health.
3. Select the active issue under Active issues Microsoft is working on to see:
   • affected services;
   • user impact;
   • current status;
   • estimated incident start time;
   • every mitigation and recovery update.

The tenant Service health dashboard often contains more detailed announcements than the public page. Access requires an appropriate administrator role, such as Service Support admin or Helpdesk admin.^2^

Administrators can also enable notifications from Service health → Customize → Email, or open an incident and select Manage notifications for this issue.^2^

If the public page later reports normal service but your organization remains affected, use Health → Service health → Report an issue. Until then, this should be treated as an active Microsoft-side incident rather than an isolated Teams client problem.

References

1. Microsoft service health status
2. How to check Microsoft 365 service health