When will Outlook be restored today?

Question

When will Outlook be restored today?

Maureen Motter 45

Outlook is not working. Can't receive, send or look at my calendar.

Fernando Vergara Floyd 15 Reputation points

2026-11-13T07:58:35.8733333+00:00

...at almost 3am (Nov 13 2026 - GMT-5) the whole thing is still down.
Sam 0 Reputation points

2026-11-13T09:01:08.9066667+00:00

This is the start of AI attack get ready to have the internet stops one day , who ever thought that tech giant could stop like that putting million of business on hold!

Looking for alternative
Michael Martin 0 Reputation points

2026-11-13T10:13:11.37+00:00

AI bot wrote:

Microsoft currently reports Outlook.com as operational, so there is no published restoration time

AI proving how it doesn't work again.

Outage is still crippling my business after 12 hours of Outlook being down. Teams is half working. The whole thing is a mess.
Michael Martin 0 Reputation points

2026-11-13T10:14:43.9733333+00:00

Midday here in Europe and it's still not working.
Ivonne De LaRosa 0 Reputation points

2026-11-13T10:22:14.9433333+00:00

Well is up, but the folders are empty, the calendar does not synch. Is a major disaster.
Aman kumar bhargava 0 Reputation points

2026-11-13T10:35:21.5033333+00:00

Currently, Microsoft Outlook is working properly on mobile devices, but it is not functioning on laptops/desktops. This indicates that the issue may be related to the desktop application, authentication, synchronization, or server connectivity rather than a complete service outage.
Need to check the matrix and logs to find the actual issue it may be not working because we are giving more importance to Artificial Intelligence AI instead of Humane, we have to remember that AI is made by Human he can not work without us human have to interact with System to make AI more capable to understand the small needs of syaytem.
AI works Great with Human Interaction.
Emma suttling 0 Reputation points

2026-11-13T10:41:04.1933333+00:00

My outlook email is not working on my iPhone
Alessandro Giusti 20 Reputation points

2026-11-13T10:41:46.95+00:00

Is not working on my mobile!
Kevin Grain 0 Reputation points

2026-11-13T10:52:58.63+00:00

Outlook is not fully working on mobile devices. It might appear so but no new emails are available, suggesting the problem is more fundamental than an issue with the desktop application.
Blake A 0 Reputation points

2026-11-13T10:53:22.2333333+00:00

In Iowa and not working on desktop or mobile
Andreea Manole 0 Reputation points

2026-11-13T10:55:36.13+00:00

Outlook is not working on mobile/desktop for personal accounts. Your system makes it look like only the enterprise accounts are affected. You should update the outage status page.
Tracey Shackleton 0 Reputation points

2026-11-13T10:59:23.79+00:00

Not operational on my mobile at 11am uk time
Memoryclearance 0 Reputation points

2026-11-13T11:04:11.2233333+00:00

Still down for me as of this afternoon. Same symptoms as others: Outlook on the web loads the shell, but folders are empty, no new mail is arriving, and Calendar won't sync. Desktop app shows connected, but nothing moves. Mobile is inconsistent — sometimes it looks fine, but there's no new mail behind it. Posting in case it helps others confirm this is a service-side issue, not a local one. I've already ruled out the browser session (tried incognito) and storage (plenty of headroom).
Tiffany Ann Jones 0 Reputation points

2026-11-13T11:14:18.1966667+00:00

Florida here - still down for my firm on mobile and desktop. Interestingly enough I see notifications on my mobile of some new emails and then when I click on them it takes me to the mobile application and the previewed email is not there. Still nothing after around 12 yesterday (11/12)
Maykon Vinícius 0 Reputation points

2026-11-13T11:29:34.4833333+00:00

Aqui em Dubai são 15:30 e até agora não volto!
Bodla, Shashidhar 0 Reputation points

2026-11-13T11:40:07.51+00:00

Hi,

At 6,37 AM EST, The services are still showing down. There is no ETA. It is a major impact on email services. No outlook synch, the mail sent on 11/12 after 3pm EST are still not relayed, delivered.
Eric Anderson 0 Reputation points

2026-11-13T11:40:52.48+00:00

Not working on my mobile
Brenda Sikari 0 Reputation points

2026-11-13T11:44:09.1366667+00:00

Some of my users were able to send, receive emails today on laptops, desktops and mobile, as of 2pm,Papua New Guinea, Port Moresby.
James Corden 1 Reputation point

2026-11-13T11:52:22.3233333+00:00

My PC Outlook is not working. I am receiving email notifications on Outlook in IOS phone, but the inbox shows no new emails.
Nayaganti, Lakshminarayana (SHS DI DH TP R&D) 0 Reputation points

2026-11-13T11:56:43.8266667+00:00

Outlooks start working now .Copilot is still down
Jason goh 0 Reputation points

2026-11-13T12:03:49.0033333+00:00

More than 12 hours, email & Copilot services are still down. AI cant fix?
I'm "lucky", i m still using Desktop version of Microsoft Office 2021.
RIPUNJOY MEDHI 0 Reputation points

2026-11-13T12:12:27.0033333+00:00

13 Nov 2026 1741PM IST, India. Still down.
Lou Farrell 0 Reputation points

2026-11-13T12:12:42.5866667+00:00

Outlook just became fully functional on my desktop. Hope the problem is solved
Juan José Iturralde 0 Reputation points

2026-11-13T12:18:55.65+00:00

Tengo absolutamente parado el negocio
Imran Basha 0 Reputation points

2026-11-13T12:21:19.9466667+00:00

It’s up and running for me 🙆‍♂️
Anonymous

2026-11-13T12:30:19.93+00:00

Microsoft Tools is back...up & running here in México
Anonymous

2026-11-13T12:31:30.6233333+00:00

Outlook is back up and running here in Monterrey NL México
shashi nayee 0 Reputation points

2026-11-13T12:34:52.9+00:00

Absolutely. In this day and age, one would not have thought that something like this would happen. Especially, when AI can help you work out all sort of threats with Cyber Security, and work out all sorts of solution strategies for Cyber Security.

It almost feels there may be a Conspiracy going on some where. It almost feels like the Nvidia story with Jensen feels like more than just a "Set Up".

Another discussion I had, is with regards to Data Centres and the related energy and water issues. Again, in this say and age, one would have thought these matters would be known well in advance, all the impacts and issues that would need solutions worked out in advance, and then applied. Instead, they scare monger us to hell and back.
Felipe Feitosa 0 Reputation points

2026-11-13T12:41:29.2266667+00:00

I can't see my meetings
Eniola Omoniyi 0 Reputation points

2026-11-13T13:46:00.78+00:00

over 24 hours now, outlook is down. what is going on?
Marilyn 0 Reputation points

2026-11-13T15:57:09.6966667+00:00

I'm is still not working. Any idea on when?
Steve Kaufman 0 Reputation points

2026-11-13T17:55:59.5066667+00:00

Coming back to normal or "operational" is a lie. Saying an update at 6:30 p.m. means we will be without functionality for another day minimum.

5 answers

Your answer

Fernando Vergara Floyd 15 Reputation points

2026-11-13T07:58:35.8733333+00:00

...at almost 3am (Nov 13 2026 - GMT-5) the whole thing is still down.
Sam 0 Reputation points

2026-11-13T09:01:08.9066667+00:00

This is the start of AI attack get ready to have the internet stops one day , who ever thought that tech giant could stop like that putting million of business on hold!

Looking for alternative
Michael Martin 0 Reputation points

2026-11-13T10:13:11.37+00:00

AI bot wrote:

Microsoft currently reports Outlook.com as operational, so there is no published restoration time

AI proving how it doesn't work again.

Outage is still crippling my business after 12 hours of Outlook being down. Teams is half working. The whole thing is a mess.
Michael Martin 0 Reputation points

2026-11-13T10:14:43.9733333+00:00

Midday here in Europe and it's still not working.
Ivonne De LaRosa 0 Reputation points

2026-11-13T10:22:14.9433333+00:00

Well is up, but the folders are empty, the calendar does not synch. Is a major disaster.
Aman kumar bhargava 0 Reputation points

2026-11-13T10:35:21.5033333+00:00

Currently, Microsoft Outlook is working properly on mobile devices, but it is not functioning on laptops/desktops. This indicates that the issue may be related to the desktop application, authentication, synchronization, or server connectivity rather than a complete service outage.
Need to check the matrix and logs to find the actual issue it may be not working because we are giving more importance to Artificial Intelligence AI instead of Humane, we have to remember that AI is made by Human he can not work without us human have to interact with System to make AI more capable to understand the small needs of syaytem.
AI works Great with Human Interaction.
Emma suttling 0 Reputation points

2026-11-13T10:41:04.1933333+00:00

My outlook email is not working on my iPhone
Alessandro Giusti 20 Reputation points

2026-11-13T10:41:46.95+00:00

Is not working on my mobile!
Kevin Grain 0 Reputation points

2026-11-13T10:52:58.63+00:00

Outlook is not fully working on mobile devices. It might appear so but no new emails are available, suggesting the problem is more fundamental than an issue with the desktop application.
Blake A 0 Reputation points

2026-11-13T10:53:22.2333333+00:00

In Iowa and not working on desktop or mobile
Andreea Manole 0 Reputation points

2026-11-13T10:55:36.13+00:00

Outlook is not working on mobile/desktop for personal accounts. Your system makes it look like only the enterprise accounts are affected. You should update the outage status page.
Tracey Shackleton 0 Reputation points

2026-11-13T10:59:23.79+00:00

Not operational on my mobile at 11am uk time
Memoryclearance 0 Reputation points

2026-11-13T11:04:11.2233333+00:00

Still down for me as of this afternoon. Same symptoms as others: Outlook on the web loads the shell, but folders are empty, no new mail is arriving, and Calendar won't sync. Desktop app shows connected, but nothing moves. Mobile is inconsistent — sometimes it looks fine, but there's no new mail behind it. Posting in case it helps others confirm this is a service-side issue, not a local one. I've already ruled out the browser session (tried incognito) and storage (plenty of headroom).
Tiffany Ann Jones 0 Reputation points

2026-11-13T11:14:18.1966667+00:00

Florida here - still down for my firm on mobile and desktop. Interestingly enough I see notifications on my mobile of some new emails and then when I click on them it takes me to the mobile application and the previewed email is not there. Still nothing after around 12 yesterday (11/12)
Maykon Vinícius 0 Reputation points

2026-11-13T11:29:34.4833333+00:00

Aqui em Dubai são 15:30 e até agora não volto!
Bodla, Shashidhar 0 Reputation points

2026-11-13T11:40:07.51+00:00

Hi,

At 6,37 AM EST, The services are still showing down. There is no ETA. It is a major impact on email services. No outlook synch, the mail sent on 11/12 after 3pm EST are still not relayed, delivered.
Eric Anderson 0 Reputation points

2026-11-13T11:40:52.48+00:00

Not working on my mobile
Brenda Sikari 0 Reputation points

2026-11-13T11:44:09.1366667+00:00

Some of my users were able to send, receive emails today on laptops, desktops and mobile, as of 2pm,Papua New Guinea, Port Moresby.
James Corden 1 Reputation point

2026-11-13T11:52:22.3233333+00:00

My PC Outlook is not working. I am receiving email notifications on Outlook in IOS phone, but the inbox shows no new emails.
Nayaganti, Lakshminarayana (SHS DI DH TP R&D) 0 Reputation points

2026-11-13T11:56:43.8266667+00:00

Outlooks start working now .Copilot is still down
Jason goh 0 Reputation points

2026-11-13T12:03:49.0033333+00:00

More than 12 hours, email & Copilot services are still down. AI cant fix?
I'm "lucky", i m still using Desktop version of Microsoft Office 2021.
RIPUNJOY MEDHI 0 Reputation points

2026-11-13T12:12:27.0033333+00:00

13 Nov 2026 1741PM IST, India. Still down.
Lou Farrell 0 Reputation points

2026-11-13T12:12:42.5866667+00:00

Outlook just became fully functional on my desktop. Hope the problem is solved
Juan José Iturralde 0 Reputation points

2026-11-13T12:18:55.65+00:00

Tengo absolutamente parado el negocio
Imran Basha 0 Reputation points

2026-11-13T12:21:19.9466667+00:00

It’s up and running for me 🙆‍♂️
Anonymous

2026-11-13T12:30:19.93+00:00

Microsoft Tools is back...up & running here in México
Anonymous

2026-11-13T12:31:30.6233333+00:00

Outlook is back up and running here in Monterrey NL México
shashi nayee 0 Reputation points

2026-11-13T12:34:52.9+00:00

Absolutely. In this day and age, one would not have thought that something like this would happen. Especially, when AI can help you work out all sort of threats with Cyber Security, and work out all sorts of solution strategies for Cyber Security.

It almost feels there may be a Conspiracy going on some where. It almost feels like the Nvidia story with Jensen feels like more than just a "Set Up".

Another discussion I had, is with regards to Data Centres and the related energy and water issues. Again, in this say and age, one would have thought these matters would be known well in advance, all the impacts and issues that would need solutions worked out in advance, and then applied. Instead, they scare monger us to hell and back.
Felipe Feitosa 0 Reputation points

2026-11-13T12:41:29.2266667+00:00

I can't see my meetings
Eniola Omoniyi 0 Reputation points

2026-11-13T13:46:00.78+00:00

over 24 hours now, outlook is down. what is going on?
Marilyn 0 Reputation points

2026-11-13T15:57:09.6966667+00:00

I'm is still not working. Any idea on when?
Steve Kaufman 0 Reputation points

2026-11-13T17:55:59.5066667+00:00

Coming back to normal or "operational" is a lie. Saying an update at 6:30 p.m. means we will be without functionality for another day minimum.

Answer 1

Pablo Barrera 0

Outlook is back but every time I try to add an attachment or forward an email, the whole app crashes

0 comments

Answer 2

Hello,

Welcome to the Microsoft Community.

Good afternoon. The issue is related to instability in Microsoft's servers; this has already been resolved, and services are currently being restarted. Please see the official message from Microsoft:

"We deeply regret the interruption that this incident caused to our clients and partners. We know with confidence that those deposited in our services and we take that responsibility extremely seriously. We are observing a broad recovery and stability in our services. This was a technical issue, not related to cyber security or AI/agents. The incident was caused by a problem during a previous network capacity update, which arose after a recent network move. We resolve the underlying problem and continue to restore service for customers and remaining regions. Given the scale of demand, we restore services gradually, validating stability at each stage. Please note that this has been delayed for more, helping to guarantee a stable restoration. We will provide a complete post-incident report as long as our review is completed".

Answer 3

Cristina Vega 5

Outlook is back up on my end!

Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

Answer 4

Ivan B 127.3K Independent Advisor

Hi,

There is currently an outage affecting the Microsoft 365 system, which includes Outlook; access is unavailable at this time. There is no estimated time for when services will be restored, but Microsoft is already working to bring them back online.

User's image

You can check the status via the link below to see if access has been restored.

https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

Thanks.

0 comments

Answer 5

Microsoft currently reports Outlook.com as operational, so there is no published restoration time for today’s disruption; the public status feed was last updated November 12, 2026 at 19:31 UTC.^1^

Because sending, receiving, and Calendar are all unavailable, try these checks:

Open Outlook.com in a private/incognito browser window. If it works there, the problem is likely confined to the original browser session.
Check Settings → General → Storage. A full Microsoft cloud storage allocation prevents sending and receiving mail; messages received while storage is full are returned to their senders.^2^
If Outlook.com displays storage as 0/0 GB or incorrectly says it is full, delete messages with attachments larger than 10 MB, then sign out and sign back in. Microsoft documents this as a workaround for a storage-reporting issue.^3^
If Outlook.com still fails, select Help on its menu bar, enter the problem, and then choose Still need help? → Yes to contact Outlook.com support.^2^

If this is a Microsoft 365 work or school mailbox rather than Outlook.com, contact the organization’s Microsoft 365 administrator. Tenant-specific incidents may appear in the administrator’s Service Health dashboard even when the public consumer status shows operational.

References