Outlook down?

A widespread Outlook outage is being reported today, November 12, 2026, so check Microsoft’s Service Health Status first and wait for recovery if Outlook.com is shown as unavailable.^1^

Check the outage status

1. Open Microsoft’s Service Health Status page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
2. Expand Microsoft consumer products.
3. Check Outlook.com.
4. If the status is not green, Microsoft recommends waiting until service returns to normal and then trying again.^2^

An outage affecting Microsoft’s service generally does not require an individual report; monitor that page for updates.

Report the problem

If the status is green but the problem continues:

• If Outlook.com opens: Select Help from its top menu, search for the issue, then scroll to Still need help? and select Yes to contact support by email.^3^
• If Outlook.com will not open or let you sign in: Use the Microsoft account sign-in helper linked from the sign-in guidance. Outlook.com support cannot directly handle sign-in problems because of account-security protections.^3^
• If using the Outlook mobile app: Open the account menu or Inbox, tap ?, and select Contact Outlook Mobile Support.^3^

Do not reset your password solely because of a confirmed outage; a password change will not restore an unavailable Microsoft service.

References

1. Microsoft's Outlook email hit by new outage
2. How to sign in to Hotmail | Microsoft Support
3. How to get support for Outlook.com | Microsoft Support