Outlook down?

Matthew Carpenter 0 Reputation points
2026-11-12T20:12:52.02+00:00

How do I report issue of note being able to get into Outlook to get email. I think I am of one the individuals affected by Outlook being down

Outlook | Web | Outlook.com | Email
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. EmilyS726 280.2K Reputation points Independent Advisor
    2026-11-12T20:45:15.3433333+00:00

    Hello

    There's currently a global outage affect some Microsoft services, including Outlook. It is an issue on Microsoft's end. Service status can be monitored here https://status.cloud.microsoft/ however, even this page is loading extremely slow right now.

    Or via Msft's X/Twitter page: https://x.com/MSFT365Status/status/2120938282204688468

    As forum helpers, we don't have insider information regarding when this will be restored. I am sorry.

    Was this answer helpful?

    0 comments

  2. AI answer

    2026-11-12T20:14:00.9433333+00:00

    A widespread Outlook outage is being reported today, November 12, 2026, so check Microsoft’s Service Health Status first and wait for recovery if Outlook.com is shown as unavailable.^1^

    Check the outage status

    1. Open Microsoft’s Service Health Status page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
    2. Expand Microsoft consumer products.
    3. Check Outlook.com.
    4. If the status is not green, Microsoft recommends waiting until service returns to normal and then trying again.^2^

    An outage affecting Microsoft’s service generally does not require an individual report; monitor that page for updates.

    Report the problem

    If the status is green but the problem continues:

    • If Outlook.com opens: Select Help from its top menu, search for the issue, then scroll to Still need help? and select Yes to contact support by email.^3^
    • If Outlook.com will not open or let you sign in: Use the Microsoft account sign-in helper linked from the sign-in guidance. Outlook.com support cannot directly handle sign-in problems because of account-security protections.^3^
    • If using the Outlook mobile app: Open the account menu or Inbox, tap ?, and select Contact Outlook Mobile Support.^3^

    Do not reset your password solely because of a confirmed outage; a password change will not restore an unavailable Microsoft service.

    References

    1. Microsoft's Outlook email hit by new outage
    2. How to sign in to Hotmail | Microsoft Support
    3. How to get support for Outlook.com | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.