Hi,
To help me identify the cause of the BSOD, can you provide the following information? These questions help isolate the issue.
- Press the Win key + R, type
winver, and press Enter. Upload the screenshot here. - Does it provide an error message when it goes to a BSOD, or does it just go to a black screen and either shut down or restart your device? If it provides an error, can you let me know what it is?
- Does it happen when you are just idle, or when it enters sleep mode?
- Can you let me know what is the specific update you have installed before.
- Please also provide a minidump for this error, if any.
- If you have tried some sulotion, please let me know what are those solution.
I look forward to hearing from you, and I will be happy to help if you need any further assistance
Stay Safe!