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Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
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Hello,
To better understand the situation, could you please clarify the following?
- Can you sign in to your Microsoft account using the link below?
https://account.microsoft.com/
- Have you reviewed the following Microsoft support page about signing in to Microsoft 365 and tried the suggested steps?
https://support.microsoft.com/en-us/accounts-billing/subscriptions/sign-in-to-microsoft-365
Also, what error message do you receive when trying to verify your identity using your phone number or email address?
Best regards.