Multiple display failures: brightness, night light, multiple displays not working

Question

Multiple display failures: brightness, night light, multiple displays not working

Mantas K 0

I cannot adjust brightness in any way - adjustment bars are either gone or disabled.

Today I found out that I can no longer connect other monitors to the computer VIA HDMI (I tried to with different monitors and a TV).

The only possible culprit I found was a failure in my ADM Radeon Graphics display adaptor. It shows code 31. However, all my drivers seem to be up to date, so I'm now clueless what to do.

Any help would be much appreciated

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1 answer

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Answer 1

David-M 128.7K Independent Advisor

Hi. I'm David, and I'm happy to help you.

Your suspicion is correct. The problems are being caused by an error in the display adapter.

To be able to assist you better, please clarify the following:

What is the version of the driver currently installed?

Press "Windows + X" and select "Device Manager";
Expand the "Display adapters" category;
Right-click on the AMD Radeon Graphics adapter and select "Properties";
Select the "Driver" tab.

If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

Also, what is the manufacturer and model of your computer?

If you prefer, you can share a screenshot of your system information.

Press "Windows + R", type msinfo32 and press Enter.

Maximize the window and use the screenshot tool.

Looking forward to your reply.

Mantas K 0 Reputation points

2026-11-11T12:50:08.26+00:00

Thanks for a quick response!

driver version - 31.0.21921.13001
David-M 128.7K Reputation points Independent Advisor

2026-11-11T13:04:36.62+00:00

Thanks for the clarifications.

Windows is recognizing the latest version of the driver provided by Lenovo. However, there may be an issue with one of the driver components that is causing error code 31.

I think it would be a good idea to start with a clean installation of the driver as instructed below.

Download the latest driver for your AMD graphics card from the computer manufacturer's website. Then, use the free DDU tool to remove the current driver. Then, install the latest driver using the installer you downloaded.

I suggest disconnecting from the internet during the entire procedure.

(Turn off Wi-Fi or disconnect the Ethernet cable.)

DDU: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

AMD driver download: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/gaming-series/ideapad-gaming-3-15ach6/82k2/downloads/driver-list/component?name=Display%20and%20Video%20Graphics&id=635380F4-448F-4129-AA77-265289D96F6F

Driver name: AMD VGA Driver for Windows 11 (64-bit) - IdeaPad Gaming 3-15ACH6

If you need a tutorial for using DDU, I recommend the video below.

https://www.youtube.com/watch?v=bP-2B14Nckw

If the problem persists, please let me know.

Feel free to ask any questions you may have.

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
Mantas K 0 Reputation points

2026-11-11T14:16:27.92+00:00

I had to reboot the computer to use DDU. While it was resetting, a Windows security update installed and the problem is gone. Quite infuriating, but the problem is gone. Thanks for the help!
David-M 128.7K Reputation points Independent Advisor

2026-11-11T14:18:36.9033333+00:00

Great! Glad to help.

Best regards.