Error code: AADSTS5000224

Emil Paul 0 Reputation points
2026-11-11T00:18:13.6733333+00:00

Receiving below error code when signing in
The tenant 'Default Directory (af0b0146-6c55-4b5f-91a9-a04d144d8313)' has been deauthenticated and is no longer available. Try signing into another tenant from the dropdown below. Error message: interaction_required: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support. Trace ID: 679e404f-c9f7-4314-984c-2eae6d2c0500 Correlation ID: 01a1c7e8-01e1-77e6-9329-319203ae62b1 Timestamp: 2026-11-11 00:00:31Z

can you please assist on this?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Vasileios Dionysopoulos 741 Reputation points
    2026-11-11T07:53:06.1+00:00

    Hi Emil,

    AADSTS5000224 with "The tenant … has been deauthenticated and is no longer available" means Microsoft has blocked or deactivated that tenant on its side. Typical reasons are a security or fraud review, or the tenant being closed. Nothing in the portal or your browser can lift that block, and your user account itself is usually fine.

    What you can do:

    • If you don't need that tenant, use the tenant dropdown on the error page (or Switch directory in the portal) to sign in to another tenant your account belongs to.
    • If you do need it (subscriptions or data in it), only Microsoft support can review and restore it. Because you can't sign in to that tenant, open the request without it: sign in to the Azure portal with any other account or tenant, go to Help + support → Create a support request → Billing → Subscription management, and describe the blocked tenant. You can also contact @AzureSupport on X. Provide the Trace ID, Correlation ID and timestamp through those private channels.

    I'd also suggest editing your post to remove the tenant ID and the trace/correlation IDs. It's better to share them only privately with support.

    Reference: Microsoft Entra authentication error codes

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