Stop getting printer error message that goes to error code 0x0000011B

Because the printer prints successfully, first identify and disable the specific HP app notification rather than changing Windows print-security registry settings.

Stop the recurring pop-up

1. When the message appears, note the app name shown at the top of the notification. It may be HP Smart, another HP utility, or Windows.
2. Right-click the notification and select Turn off all notifications for that app.

Alternatively:

1. Open Start > Settings > System > Notifications.
2. Under Notifications from apps and other senders, locate the app that generated the message.
3. Turn it Off, or select it and disable only Show notification banners.

Windows permits notifications to be disabled per application, so printing can remain enabled while the unwanted alert is suppressed.^1^

Do not disable all Windows notifications unless desired; that would also hide unrelated alerts.

If the notification comes from an HP app

Repair the app so it stops detecting the working printer incorrectly:

1. Open Start > Settings > Apps > Installed apps.
2. Find HP Smart or the HP application named in the notification.
3. Select its three-dot menu > Advanced options > Repair.
4. If the alert returns, use Reset on the same page. Resetting can remove that app’s saved printer configuration, so the printer may need to be selected again afterward.

Windows provides Repair and Reset for applications that support those options.^2^

If neither option is shown, uninstall that HP application and reinstall it through its original source. Removing an optional HP utility does not necessarily remove the printer from Windows, but confirm that the printer remains under Settings > Bluetooth & devices > Printers & scanners.

If Windows itself reports the error

Remove the printer entry and add it again, which refreshes its connection and driver settings:

1. Open Settings > Bluetooth & devices > Printers & scanners.
2. Select the HP printer and choose Remove.
3. Restart the computer.
4. Return to Printers & scanners and select Add device.
5. Print a test page and check whether the message returns.

Microsoft documents this remove-and-reinstall procedure for Windows 11 printer connection problems.^3^

If it returns, update the driver:

1. Go to Settings > Bluetooth & devices > Printers & scanners.
2. Select the printer, choose Manage, and then Update driver if offered.
3. If Windows cannot find a suitable driver, obtain a Windows 11-compatible driver for the exact model from HP and restart the PC after installation.^4^

Connection-specific alternatives

For a Wi-Fi or Ethernet printer connected directly to the router: if automatic discovery keeps creating the faulty entry, add the printer manually rather than selecting the automatically discovered copy:

1. Find the printer’s IP address from its display or network-information page.
2. Open Settings > Bluetooth & devices > Printers & scanners > Add device.
3. After Windows searches, select Add manually.
4. Choose the manual TCP/IP/hostname option and enter the printer’s IP address.

Adding a network printer manually is supported when Windows does not install it correctly through automatic discovery.^5^

Only if the HP printer is connected to and shared by another computer: troubleshoot the host computer instead. Confirm sharing, network discovery, file-and-printer sharing, and the host account credentials, then remove and reconnect the shared printer using \\ComputerName\PrinterShareName.^6^

Avoid internet fixes that disable RPC authentication or alter RpcAuthnLevelPrivacyEnabled. Those security changes are not appropriate merely to suppress a notification when printing already works.

References

1. [Windows 11](https://support.microsoft.com/windows/experience/notifications-and-do-not-disturb-in-windows#configure-notifications)
2. [Windows 11](https://support.microsoft.com/windows/apps/repair-apps-and-programs-in-windows#summary)
3. Fix printer connection and printing problems in Windows
4. Fix printer driver compatibility issues in Windows
5. Add or install a printer in Windows | Microsoft Support
6. Fix shared printer connection problems in Windows