Teams desktop app taskbar notification badge will not go away.

Question

Teams desktop app taskbar notification badge will not go away.

Alex 0

I have a notification badge that will not go away on my taskbar. I have marked all messages and activity notifications as read. I tried signing in and out (it did go away when I was signed out). The notification does not show up on my ios app. I have had this issue for a few days/weeks now.

Other apps with notification badges do behave correctly. Here is a screenshot:

User's image

Teams build and platform types (Desktop app, Teams Web, Mobile versions,...)

26288.2004.5269.3420

Operating systems (Windows, MacOS, iOS, Android,...)

Windows 11

Account type (Personal or work/school account)

School Account

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3 answers

Your answer

Answer 1

I believe this is a bug on how teams handles the notification icon with Windows. As @Ruwim.B pointed out, the presence status shows on the taskbar as well. However, it only shows up when the"Taskbar size" is set to Default. When the taskbar is set to small it can only show a small dot next to app icons with notifications, and I think that the presence status is interpreted as a notification.

When I change my presence the taskbar icon does flicker, so I assume it is updating it even when small.

I tried all of the other recommendations, and unless there is a way to disable the presence icon showing I think this will have to be handled on Microsoft's end.

Please let me know if anyone else has ideas because it is still very annoying!

Answer 2

Ruwim.B 7,335 Volunteer Moderator

A dot at the upper right corner, as a rule, indicates the presence status. A red dot means "Do not disturb".

User's image

However, in my case, the dot is much larger. Nevertheless, check your presence status.

https://support.microsoft.com/en-us/teams/notifications-settings/change-your-status-in-microsoft-teams

Alex 0 Reputation points

2026-11-10T19:51:59.53+00:00

I tried different presence statuses and I think this might be related. I use the small taskbar setting, and that makes notifications show up as the small colored dot. However, when I made the taskbar the default size it does show an icon related to the presence status.
Maybe there's no way for apps to tell windows whether it's a notification or an indicator?
Ruwim.B 7,335 Reputation points Volunteer Moderator

2026-11-10T20:00:25.6033333+00:00

As far as I know, message notification icon is shown in lower right corner, while the presence status icon is shown in the upper right corner. Does the dot change when you change your status?
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Answer 3

Hello @Alex

Thank you for contacting Microsoft Forum.

I would like to suggest apply the below workaround:

Clear the new Teams cache

Since you're using Windows 11 and a recent Teams build, try clearing the Teams cache:

Completely quit Teams.
Press Windows + R.
Enter: %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe\LocalCache
Delete the contents of the folder.
Restart Teams and sign in again

If the issue is stuck, apply the below workaround:

2/ In Windows Settings > System > Notifications, toggle the Teams app off, restart, then turn it on.

3/ Also right-click the taskbar, open Taskbar settings > Taskbar behaviors, turn “Show badges on taskbar apps” off, sign out and back in, then re-enable it.

After applying the above workaround, let me know so that I may support you further.

Looking forward to hearing from you.