A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
Hi ASloan,
Thank you for providing the details of your situation.
Since your team members can edit the Loop component when opening it in a browser, the sharing permissions appear to be working correctly. The issue may instead be related to the Teams app, the participants’ account type, or an organizational policy affecting Loop components in Teams.
To help narrow this down, could you please confirm the following?
- Are the affected team members internal users in the same organization, or are they guest or external users?
- Does the issue occur in the Teams desktop app, the Teams mobile app, or both?
- Can the affected users edit Loop components in a regular one-to-one or group chat outside the meeting chat?
- Are all affected users signed in to Teams with the same organizational account that has permission to access the component?
In the meantime, you may ask the affected users to update Teams to the latest version, sign out and back in, and then test the component again. They can also try clearing the Teams cache or using Teams on the web to determine whether the issue is specific to the desktop client.
Please feel free to share the information in the comment below. Once I have it, I'll be better positioned to guide you through the next steps.
I look forward to hearing your thoughts.
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