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Try support:
https://support.xbox.com/en-US/help/games-apps/cloud-gaming/troubleshoot-cloud-gaming-network
https://support.xbox.com/en-US/help/games-apps/xbox-ai/virtual-agent-faq
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I’m trying to play Fortnite and other games using Xbox Cloud Gaming on my MacBook, but none of the games will launch.
Whenever I press Play, I get a “Something went wrong” error.
I’ve discovered that Xbox sign-in is also failing. When I try to sign in, it redirects me to:
play.xbox.com/auth/msa/error
I’ve also tried opening sisu.xboxlive.com, but Chrome displays ERR_CONNECTION_REFUSED.
Things I’ve tried:
I can sign into my Microsoft account normally, but Xbox doesn’t seem to recognise or complete my sign-in.
The error reference shown on the Xbox page is: OiPs/tytElfXR/UCWbnat/.1.5.0
Could someone help me identify why Xbox authentication isn’t working and how to fix it?
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