need to download microsoft word

Question

need to download microsoft word

Beverly Byers 0

I have a new computer my previous computer died during a power surge I need to download word on new computer

Ron Barker 2,355 Reputation points

2026-11-10T09:16:10.0833333+00:00

Hi Beverly, if you have Microsoft 365 Personal or Family subscription go to services and subscription re link provided by John. If you have a retail version of Office, like Microsoft Office 2024 etc you can still go to the services and subscriptions to download your Office BUT you will need to contact Microsoft Support to deactivate Office on the old computer.

2 answers

Your answer

Ron Barker 2,355 Reputation points

2026-11-10T09:16:10.0833333+00:00

Hi Beverly, if you have Microsoft 365 Personal or Family subscription go to services and subscription re link provided by John. If you have a retail version of Office, like Microsoft Office 2024 etc you can still go to the services and subscriptions to download your Office BUT you will need to contact Microsoft Support to deactivate Office on the old computer.

Answer 1

If Word was already owned through Microsoft 365 or a previous Office purchase, install it on the new PC by signing in with the same Microsoft account used before.

For Microsoft 365 or Office 2024:

Go to m365.cloud.microsoft.
Select Apps.
Select Install apps in the upper-right.
If a dropdown appears, select Microsoft 365 apps.
Choose the version to install, then select language and version if prompted.
Run the installer and complete setup.
Open Word and sign in to activate it.

If Word was part of Office 2021, Office 2019, or Office 2016:

Go to the Microsoft account dashboard at account.microsoft.com.
Sign in with the Microsoft account associated with that Office purchase.
From Overview, select Office apps.
Find the Office product and select Install.
Choose language and bit version if needed, then install.

If the old computer is no longer usable, Office can still be installed on the new one. For transferring Office to a new computer, uninstall it from the old computer first when possible, then install it on the new one and use the same product key if prompted for activation.

If Office disappeared because of a Windows recovery on the old device, it must be reinstalled.

References:

Answer 2

John Jefferson Doyon 90,930 Independent Advisor

Hi, @Beverly Byers

To help you download and install Word on your new computer:

Do you have an active Microsoft 365 subscription or a one-time Office license (such as Office 2021 or Office 2024)?
When you sign in to https://account.microsoft.com/services using the Microsoft account associated with your purchase, is your subscription or Office license listed there?

If it is listed, you can select "Install" next to your product to download and install it on your new computer.

Click "Add comment" to let me know.

Thanks!

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