Problem with outlook email -

Question

Problem with outlook email -

Konstantina M 0

Hello,

we have outlook emails with personalized extension (mediaframe.gr). We cannot send emails the today. It started two days ago with email being sent to other addresses but now the problem expanded and is extended. The response is the following: The following organization rejected your message: SJ5PEPF000001D7.mail.protection.outlook.com.

Diagnostic information for administrators:

Generating server: AMBP190MB2383.EURP190.PROD.OUTLOOK.COM

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Answer 1

Virginia M 42,500 Independent Advisor

Hello, I’m Virginia.

I wonder if the problem is due to a recent change, check here:

https://powerdmarc.com/microsoft-message-lacks-spf-dkim-dmarc-auth-records/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

Please do not download any repair tool which may be offered by this site other than the ones I mention/recommend.

Thoroughly research any product which is mentioned here before you decide to download and install it.

Konstantina M 0 Reputation points

2026-11-09T09:44:01.3+00:00

Hello, Virginia

The problem as described in the news piece seem to be identical with the one we are facing. What lacks as information is whether the problem will be solved only if we take action (the steps described). Will Microsoft handle it centrally?
Virginia M 42,500 Reputation points Independent Advisor

2026-11-09T09:51:27.31+00:00

I believe it is something which needs to be changed by the user if it is a business domain but for Home users then I suspect Microsoft needs to do this.