MSN Explorer add new member error

SurfaceDevices-2154 0 Reputation points
2026-11-08T05:39:03.38+00:00

When trying to create a msn.com e-mail address for new member I get the following error code

Failed to add ********@msn.com to your membership. If this problem persists,please contact customer support. (Error Code: 0x80045024)

I have cleared the cache and attempted to create an account on several browsers in private mode

The browsers I have attempted to create a new member with are MSN Explorer, Edge, Chrome and Safari. All browsers and operating systems currently updated to latest version.

Your help is kindly appreciated.

Microsoft Edge | Website issues | Windows 11
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  1. Onyx Is here 5,535 Reputation points Independent Advisor
    2026-11-08T08:58:54.5766667+00:00

    Sorry to hear you're having trouble.

    I'm afraid that in this case you would not be able to fix the problem yourself as the error code suggests that it's a server side issue. Please log in to https://support.microsoft.com/contactus then go to Products & Services>MSN>MSN Premium then follow the instructions until you reach a person. There you can explain the issue and they should be able to help further.

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