Surface Pro key board

The Surface Pro 6 Type Cover has no separate power switch—attach it firmly to the magnetic connector along the bottom edge of the Surface, and it should work automatically.

Connect and test it

1. Shut down the Surface and unplug its charger.
2. Detach the Type Cover.
3. Check the connectors on both the Surface and Type Cover for dirt or damage; clean them gently with a soft, dry cloth.
4. Reattach the cover so all magnets contact the Surface’s bottom edge.
5. Press Caps Lock and Fn several times:
   • If their lights turn on and off, the keyboard is receiving power.
   • If neither light turns on, the Type Cover or connector may have a hardware problem. ^1^

If it remains unresponsive

1. Select Start > Power > Shut down.
2. Hold the Surface’s Power button for a full 20 seconds, continuing to hold it if the Surface logo appears.
3. Reattach the Type Cover and test it again.
4. Open the Surface app, expand Help & support, and install any available updates. ^1^

Test outside Windows

1. Turn off the Surface and wait 10 seconds.
2. Hold Volume Up, then press and release Power.
3. Keep holding Volume Up until the UEFI screen appears.
4. Test the Type Cover’s arrow keys.

If UEFI contains a Devices menu—available only on commercial/Surface for Business models—disable the Type Cover port, exit UEFI, return to UEFI, and re-enable it.

• Works in UEFI but not Windows: Windows software is likely the issue. Back up important data, search Start for Reset this PC, and choose Reset this PC > Keep my files > Cloud download. This preserves personal files but removes installed applications, drivers, and settings.
• Does not work in UEFI, or its Caps/Fn lights never illuminate: Request hardware service at Microsoft account | Select device for service. Sign in, select the registered device—or register it using Don’t see your device?—and follow the service-order instructions. ^1^

References

1. Troubleshoot Surface Pro Keyboard or Type Cover | Microsoft Support