Enabling a device

Question

Enabling a device

Manny Agahi 0

I am the admin for my organization but i cant enable a device that i disabled

Vasil Michev 128.7K Reputation points MVP Volunteer Moderator

2026-11-06T18:01:14.57+00:00

Are you getting any error, or is the button grayed out, or something else altogether?
Manny Agahi 0 Reputation points

2026-11-06T20:50:49.0566667+00:00

The button is grayed out

1 answer

Your answer

Vasil Michev 128.7K Reputation points MVP Volunteer Moderator

2026-11-06T18:01:14.57+00:00

Are you getting any error, or is the button grayed out, or something else altogether?
Manny Agahi 0 Reputation points

2026-11-06T20:50:49.0566667+00:00

The button is grayed out

Answer 1

Can you try performing the operation via the Graph SDK for PowerShell? Here's an example:

Connect-MgGraph -Scopes Directory.AccessAsUser.All
Update-MgDevice -DeviceId xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx -AccountEnabled:$true

Unfortunately, the permissions required for this operation are a bit excessive, you not only need a valid directory role, but also the blanket/impersonation Directory.AccessAsUser.All. Speaking of roles, as mentioned in the documentation:

In delegated scenarios with work or school accounts, the signed-in user must be assigned a supported Microsoft Entra role or a custom role with a supported role permission. Intune Administrator is the least privileged role supported for this operation. A calling user in the Cloud Device Administrator role can only enable or disable devices and a user with the Windows 365 Administrator role can only update basic device properties.