I'm getting 100 plus junk mails a day,

Kieran Cullen 0 Reputation points
2026-11-06T10:54:49.91+00:00

I'm getting 100 plus junk mails per day, I block them and with in minutes there are more in my junk mail box.

Outlook | Web | Outlook.com | Email
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  1. GsN5034 - IA 79,820 Reputation points Independent Advisor
    2026-11-06T12:00:22.07+00:00

    Hello,

    Microsoft has implemented various AI filters to block junk/spam emails; however, some emails slip through the cracks.

    1. Are these emails from a specific sender, and do they have the same subject line?
    2. Are you receiving emails from various senders, even after you have added those senders to your blocked senders list?

    If the emails are delivered to your Junk Email folder, this means that Microsoft's spam filter is working correctly by categorizing them as junk. Emails in the Junk Email folder are automatically deleted after 10 days.

    However, if the emails are delivered directly to your inbox and are not filtered,

    • Create a new email rule with a specific sender address or subject, and then move those emails to the Junk Mail or Deleted Items folder. Next,
    • Add the sender's address to your list of blocked senders.

    To create a new email rule, log in here with your account -

    https://outlook.live.com/mail/0/options/mail/rules

    Click on "New Rule". Then add a condition and action.

    --*

    To add the sender's address to the list of blocked senders,

    Go to Outlook Settings > Mail > Junk Email > Blocked Senders and Domains.

    Add the sender's address there.

    Let me know if you need more help.

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  2. AI answer

    2026-11-06T10:55:42.1366667+00:00

    Blocking more senders will not stop this flood because Outlook.com’s block feature moves their messages to Junk Email rather than preventing delivery. ^1^

    Take these next steps

    1. Protect legitimate mail first
      • In Outlook.com, open Settings → Mail → Junk email.
      • Under Safe senders and domains, add important addresses or domains such as your bank, delivery services, stores, and regular contacts.
      • Select Save. Messages from these entries should not be sent to Junk. ^2^
    2. Create rules for recurring spam patterns
      • Go to Settings → Mail → Rules → Add new rule.
      • Use a narrowly defined condition, such as:
        • An exact recurring subject phrase
        • Repeated wording
        • A domain that repeatedly appears
      • Choose Delete or move the message to a separate folder.
      • Add exceptions for trusted senders when necessary.
      Avoid broad rules based on common words such as “order,” “account,” or “delivery,” because they may also remove legitimate messages. Rules work best when the unwanted messages share a stable characteristic; individual sender rules are ineffective when spammers continually change addresses. ^3^
    3. Report phishing, but do not interact with it
      • Select suspicious messages and choose Report → Report phishing.
      • Do not reply, open attachments, click links, or use an unsubscribe link in obviously fraudulent mail.
      Reporting helps improve filtering, but it does not itself block future messages from that sender. ^4^
    4. Let Outlook.com clear the Junk folder Messages in Outlook.com’s Junk folder are automatically deleted between 10 and 30 days after arrival. Check it periodically for legitimate mail and mark any valid message as It’s not junk before deletion. ^5^

    If the volume remains unmanageable

    Consider creating an Outlook.com alias for future trusted accounts and subscriptions while retaining the current address for existing mail. Do not casually remove an @outlook.com, @hotmail.com, @live.com, or @msn.com alias: removing a Microsoft-domain alias permanently deletes it and it cannot be associated with a Microsoft account again. ^3^

    Then contact Outlook.com support from the affected account:

    1. In Outlook.com, select Help.
    2. Enter a description of the junk-mail problem.
    3. If self-help does not resolve it, scroll to Still need help?
    4. Select Yes and submit the request. ^6^

    Receiving junk alone does not establish that the account was compromised. However, if you also notice sent messages, forwarding rules, profile changes, or successful sign-ins you do not recognize, review the Microsoft account’s Recent activity. For unfamiliar activity, select This wasn’t me or Secure your account, then change the password and update the security settings. ^7^


    References

    1. Block a mail sender
    2. Safe Senders in Outlook.com | Microsoft Support
    3. Receiving 200 junk emails a day...make it stop please! - Microsoft Q&A
    4. Phishing and suspicious behavior in Outlook | Microsoft Support
    5. Mail goes to the Junk folder by mistake | Microsoft Support
    6. Email is missing from your Outlook.com inbox | Microsoft Support
    7. Check the recent sign-in activity for your Microsoft account
    AI-generated content may be incorrect. Read our transparency notes for more information.

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