Sending, receiving, and organizing email in Outlook.com
Hello,
Microsoft has implemented various AI filters to block junk/spam emails; however, some emails slip through the cracks.
- Are these emails from a specific sender, and do they have the same subject line?
- Are you receiving emails from various senders, even after you have added those senders to your blocked senders list?
If the emails are delivered to your Junk Email folder, this means that Microsoft's spam filter is working correctly by categorizing them as junk. Emails in the Junk Email folder are automatically deleted after 10 days.
However, if the emails are delivered directly to your inbox and are not filtered,
- Create a new email rule with a specific sender address or subject, and then move those emails to the Junk Mail or Deleted Items folder. Next,
- Add the sender's address to your list of blocked senders.
To create a new email rule, log in here with your account -
https://outlook.live.com/mail/0/options/mail/rules
Click on "New Rule". Then add a condition and action.
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To add the sender's address to the list of blocked senders,
Go to Outlook Settings > Mail > Junk Email > Blocked Senders and Domains.
Add the sender's address there.
Let me know if you need more help.