Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
If the Copilot icon is missing in Outlook, the supported steps depend on the Outlook version:
- Classic Outlook for Windows
- Open Home > New Email.
- Look for the Copilot icon on the toolbar, then choose Draft with Copilot.
- If the icon is still missing, check File > Options > Advanced.
- Under Outlook panes, make sure Show Apps in Outlook is enabled.
- If Copilot is still not available, use new Outlook or Outlook on the web as a workaround, or create a new Outlook profile.
- If access to Copilot is unavailable in Outlook, check with the IT admin.
- Outlook for Mac
- Copilot in Outlook is available only in the latest version of Outlook for Mac. Legacy Outlook is not supported.
- Select New Message or New Mail.
- Select the Copilot icon from the toolbar or compose toolbar.
- Choose Draft with Copilot to generate a message, or Coaching by Copilot to review tone, clarity, and reader sentiment.
- Reply with Copilot in Outlook for Mac
- Open a message from the message list.
- Select the Copilot icon on the message toolbar.
- Choose Summarize and reply to this email.
If the goal is to start using Copilot in Outlook, the main requirement shown here is using a supported Outlook version and locating the Copilot entry point in the message compose or message toolbar. In classic Outlook, also verify that Show Apps in Outlook is turned on.
- [# Classic Outlook](https://support.microsoft.com/outlook/copilot-pages/draft-an-email-message-with-copilot-in-outlook)
- Copilot buttons are missing in classic Outlook for Windows | Microsoft Support
- [# Outlook for Mac](https://support.microsoft.com/outlook/copilot-pages/draft-an-email-message-with-copilot-in-outlook)
- # Get email coaching with Copilot in Outlook | Microsoft Support
- Create quicker responses using Reply with Copilot in Outlook for Mac | Microsoft Support