MS office 2019 help required

Ian Coots 0 Reputation points
2026-11-06T04:02:05.81+00:00

I was having trouble with QR Code Add-ins in my Office 2019. I tried many things and eventually ran what I thought was a repair. This turned out to be an Instal of MS 365. Now my Word tells me I need to activate it again as I can't do anything with the document I've been working on for months. I've had my office download activated for so long I can't remember where my activation code is and I can't find it anywhere. As a pensioner I can't afford a monthly 365 subscription. I've been more than happy for many years with my product, but now it seems those days are over. I have a LITTLT bit of computer literacy but I'm no expert. Please, can someone help an 80 year old?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
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  1. Mohammed Hamed 160 Reputation points
    2026-11-06T05:14:42.7333333+00:00

    @Ian Coots Hello, you may not need to buy Microsoft 365. Sign in to your Microsoft account and check Services & subscriptions. If Office 2019 is listed, uninstall Microsoft 365 and reinstall Office 2019. Back up your document first.

    If you found this helpful, please consider accepting it as the solution.

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