A cloud-based identity and access management service for securing user authentication and resource access
@Andrew Welch This cannot be resolved through the public forum because tenant ownership verification and MFA resets must be handled securely by Microsoft Support.
Please open a separate support case for each tenant, reference the closed case, and request escalation for a Microsoft Entra administrator lockout. Explain that the credentials are known, but all registered authentication methods are inaccessible and no other administrator can reset them.
Do not post tenant IDs, administrator details, or ownership documents publicly.
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