Organization identity validation (Public) still In Progress after 8 business days

Bigi 0 Reputation points
2026-11-05T23:34:45.5633333+00:00

Hi,

My Artifact Signing organization identity validation has been In Progress for about 8 business days, and I'd like to confirm whether anything else is needed from me.

Details:

  • Identity validation ID: 0587b116-b0db-44a7-8c70-4bc3b1d6f5cc
  • Type: Organization, Public
  • Organization name: Pineapple Software LLC
  • Country: United States (California)
  • Artifact Signing account: bigisigning (West US 2)
  • Submitted on: 10/27/2026
  • Authorized representative ID check (Verified ID via Authenticator/AU10TIX) completed on: 10/27/2026
  • Documents requested by email: Category 1 (domain/website proof). I uploaded a PDF of the privacy page on my domain showing the organization name, address, contact email, and domain on: 10/27/2026
  • Current status: In Progress, with no Action Required message and no further emails

I have not created any duplicate requests. Could someone check the status of this validation or tell me if more documentation is needed?

Thank you.

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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  1. Zoha Fatima 675 Reputation points
    2026-11-09T19:43:50.9766667+00:00

    Hi Bigi,

    Eight business days is still within Microsoft’s published 1–20 business day review window. Since there is no Action Required notice or new email, I would leave the October 27 request open. If Microsoft asks for domain proof again, have a registrar-issued registration record or invoice ready that lists Pineapple Software LLC, the contact name, and the domain. That is the evidence Microsoft lists in its guide. Validation guide

    For a status check, ask Azure Support whether the privacy-page PDF was sufficient. I would remove the validation ID from this post and share it privately in the support request. Artifact Signing support

    Thank you. Feel free to reply if you need more help.

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