How to fix my FB homepage.

Vicente Cuevas 0 Reputation points
2026-11-05T21:32:06.7433333+00:00

Every time I start scrolling from my FB homepage, the whole page would disappear and even when I refresh the page , I still could not scroll down to the bottom of the page.

Windows for home | Other | Apps
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  1. AI answer

    2026-11-05T21:32:24.0933333+00:00

    Try these checks in order:

    1. Test whether it is only happening in Microsoft Edge.
      • Open Facebook in another browser.
      • If the page also fails there, the issue may be with the website or network rather than Edge.
    2. In Edge, clear browsing data.
      • Select Settings and more > History > Open history page.
      • Select Delete browsing data.
      • Set Time range to All time.
      • Select all boxes, then select Clear now.
    3. Turn off hardware acceleration in Edge.
      • Go to edge://settings/system.
      • Turn off Use graphics acceleration when available.
      • Restart Edge.
      • If this fixes the disappearing page while scrolling, update the GPU driver and then turn hardware acceleration back on.
    4. Check whether the Edge profile is the cause.
      • Close Edge.
      • Open Command Prompt and run:
         "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --user-data-dir="%TEMP%\edge-test-profile"
      
      • If Facebook works normally in that test profile, the original Edge profile is likely corrupted.
    5. If the test profile works, create a new Edge profile.
      • Close all Edge windows.
      • Go to %LOCALAPPDATA%\Microsoft\Edge\User Data.
      • Rename the Default folder to Default.old.
      • Start Edge to create a fresh Default profile.
      • If Edge is stable, copy needed data such as Bookmarks from Default.old to the new profile.
    6. Repair Microsoft Edge.
      • Make sure Edge is closed.
      • Go to Start > Settings > Apps > Installed apps.
      • Select Microsoft Edge > Modify > Repair.
      • Browser data and settings should not be affected.

    If the problem is only on Facebook and not on other sites, also try opening Facebook in an InPrivate window to help check whether cached data or extensions are involved.


    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Manoel Barros 23,275 Reputation points Independent Advisor
    2026-11-05T22:28:11.9466667+00:00

    Hi!

    Generally, this type of issue is related to the website itself or to the local files it stores in your browser.

    Which browser are you using?

    Before trying any other solutions, please test it in a different browser. This helps to isolate the problem. Open Facebook in another browser—such as Edge, Chrome, or Firefox—log in, and see if the issue persists.

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