A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing organisation identity validation failed after successful AU10TIX verification
Our UK-registered company, PURENAIJAENT LIMITED, submitted a Public Organisation Identity Validation request for Azure Artifact Signing.
The representative successfully completed AU10TIX government-issued ID and facial verification and received a Verified ID credential.
However, Azure subsequently marked the organisation validation as Failed, without providing a specific rejection reason.
The corporate website and Microsoft 365 email addresses are operational.
Our Azure Basic support plan does not permit submission of a technical support ticket without purchasing an additional support plan.
Could a Microsoft Artifact Signing moderator assist with identifying the failure reason or arrange a private review of the validation request?
We can provide the identity validation ID privately through an authorised Microsoft support channel.
Thank you.