where can i input my info so i can be scheduled for exam

Julianna Aguero 0 Reputation points
2026-11-05T20:02:05.1866667+00:00

im trying to be scheduled for a microsoft azure 104 exam and cannot be found in the scheduling system. where can i find the area to update my profile to be found

Community Center | Not monitored
0 comments No comments

2 answers

Sort by: Newest
  1. Julian Sharp 47,706 Reputation points
    2026-11-05T23:54:01.42+00:00

    Was this answer helpful?

    0 comments No comments

  2. AI answer

    2026-11-05T20:02:38.76+00:00

    Update your candidate information in your Microsoft Learn profile settings, then start AZ-104 scheduling from the exam page so your details are passed to Pearson VUE.

    Update your exam profile

    1. Sign in to Microsoft Learn using the Microsoft account you intend to use for certifications—preferably a personal Microsoft account.
    2. Select your profile icon in the upper-right corner, then select Settings, or open the Learn profile settings.
    3. Enter your legal name exactly as it appears on the government-issued ID you will present for the exam. The legal name—not the public display name—is used for exam identity verification.
    4. Check that your contact email is current and accessible.
    5. Save the changes.

    A Learn profile is required to register for certification exams. Also check whether an existing profile is associated with another personal, work, or school login before creating another one.^1^

    Schedule AZ-104

    1. Go to the AZ-104 exam or Azure Administrator certification page.
    2. Find Schedule exam and select Schedule with Pearson VUE.
    3. Sign in with the same Microsoft account used above.
    4. Complete the requested address, telephone number, and contact email. These details are collected during scheduling because Pearson VUE requires them.
    5. Select Submit to continue to Pearson VUE, then choose the exam date, time, and delivery method.^2^

    If the scheduling system still cannot find you

    • If Microsoft Learn prevents a legal-name update: Submit a Microsoft Credentials Support request. Choose Learning → Microsoft Credentials → the closest profile or exam category → Professional No Charge. Include your Learn username, the exact error, and a screenshot. Credentials Support is provided by email.^3^
    • If your Learn profile is accepted but Pearson VUE cannot locate the candidate record or appointment: Contact Pearson VUE through the exam appointment and scheduling support option listed on the same Credentials Support page.^3^
    • If you may have more than one Learn profile: Sign in using any other personal, work, or school account previously used for Microsoft exams. Multiple profiles can make the expected exam information appear missing under the current login.^4^

    Do not post your candidate ID, registration number, email address, or other personal information in a public Q&A thread.


    References

    1. Managing your Microsoft Learn profile settings
    2. Register and schedule an exam
    3. Credentials support
    4. Missing Exams or Certifications
    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.