Asus F15 FX507 Disconnects from Bluetooth frequently

jeremy 0 Reputation points
2026-11-05T19:12:29.18+00:00

So anytime my laptop is connected to a bluetooth speaker, anytime the stops the computer disconnects from the speaker. then if that occurs like three times in a row about, then it won't anymore and you have to get go turn the speaker off and turn it back on for some reason but that works and it'll then connect again until you your song ends or whatever or you go to Pick a different Youtube video to watch or whatever you know and then it'll disconnect again and what you have manually open up the Bluetooth settings to click the speaker again to reconnect. like updated the driver through the windows update but did not fix. I know it's not an issue with the speaker because I connect my phone to it all the time and the issue does not occur Well I connected to two different phones i've got a Samsung phone and a iPhone and the issue does not occur with either phone

Windows for home | Windows 11 | Devices and drivers
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  1. Ferdinand Nanalig 33,735 Reputation points Independent Advisor
    2026-11-05T20:26:06.8833333+00:00

    Can you please try a hard reset?

    Turn off the laptop.

    Unplug the charger.

    Remove all USB devices.

    If the battery is removable → remove the battery.

    Press and hold the Power button for 30–60 seconds.

    Reinsert the battery (if removed).

    Plug in the charger.

    Turn the laptop on.

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  2. AI answer

    2026-11-05T20:04:39.5633333+00:00

    Disable power saving for the Bluetooth adapter first, because Microsoft specifically recommends this when Bluetooth repeatedly disconnects and the symptom occurs as playback becomes idle.^1^

    1. Disable Bluetooth power saving

    1. Right-click Start and select Device Manager.
    2. Expand Bluetooth.
    3. Identify the actual adapter—not the speaker or Microsoft enumerator. Its name will usually contain a hardware vendor name such as Intel, MediaTek, or Realtek.
    4. Right-click the adapter and select Properties.
    5. Open Power Management.
    6. Clear Allow the computer to turn off this device to save power.
    7. Select OK, then restart the laptop.
    8. Play something, stop playback for several minutes, and start another video to test the idle transition.

    Also turn off Energy saver from the taskbar battery menu while testing. If the Power Management tab is absent, skip this step rather than changing unrelated devices.

    2. Install the FX507-specific ASUS Bluetooth driver

    Since updating through Windows Update did not help, use the Bluetooth driver ASUS provides for the exact FX507 variant. Microsoft notes that Windows can report the best driver is installed even when the PC manufacturer has a newer one.^2^

    1. Press Win + R, enter msinfo32, and note the complete System Model.
    2. Open the ASUS TUF Gaming F15 download page and select the exact model/variant shown in System Information.^3^
    3. Choose Windows 11, download the listed Bluetooth driver, and install it.
    4. Restart Windows using Start → Power → Restart.
    5. Test whether the speaker remains connected between tracks or videos.

    Do not install a package for a different FX507 suffix; ASUS also provides its Bluetooth troubleshooting procedure for Windows 11/10.^4^

    3. If it still disconnects, cleanly reinstall the adapter

    1. Keep the downloaded ASUS driver available locally.
    2. Open Device Manager → Bluetooth.
    3. Right-click the Bluetooth adapter and select Uninstall device → Uninstall.
    4. Choose Start → Power → Shut down.
    5. Wait several seconds, turn the laptop back on, and allow Windows to detect the adapter.
    6. If it does not reappear, open Device Manager and select Action → Scan for hardware changes.
    7. Install the downloaded ASUS Bluetooth driver and restart.

    That shutdown-and-redetection sequence is Microsoft’s documented adapter-reinstallation procedure.^5^

    After reinstalling, remove and pair the speaker again through Settings → Bluetooth & devices → Devices → the speaker’s three-dot menu → Remove device, then select Add device → Bluetooth. Removing it earlier is unlikely to address the adapter’s idle behavior, so do this only after the driver reset.

    4. Remaining checks

    If the issue continues:

    • Press Win + R, enter services.msc, right-click Bluetooth Support Service, and select Restart.^1^
    • Run Settings → System → Troubleshoot → Other troubleshooters → Bluetooth → Run.^5^
    • Test another Bluetooth audio device on the laptop. If multiple speakers disconnect specifically when audio becomes idle, report that result, the full FX507 model suffix, Bluetooth adapter name, and installed driver version to ASUS support.
    • If only this speaker fails after the adapter and driver work above, check whether the speaker manufacturer provides a firmware update.

    References

    1. Bluetooth keeps disconnecting in Windows | Microsoft Support
    2. [Windows 11](https://support.microsoft.com/windows/hardware/bluetooth/update-bluetooth-drivers-in-windows)
    3. ASUS TUF Gaming F15 - Support
    4. [Windows 11/10] Troubleshooting - Bluetooth Functionality ... - ASUS
    5. [Windows 11](https://support.microsoft.com/windows/hardware/bluetooth/fix-bluetooth-problems-in-windows#general-bluetooth-troubleshooting-in-windows-11)
    AI-generated content may be incorrect. Read our transparency notes for more information.

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  3. Ferdinand Nanalig 33,735 Reputation points Independent Advisor
    2026-11-05T19:58:37.6233333+00:00

    Hi, let me help you.

    Please try updating the Bluetooth driver by going to your laptop's support website, downloading and installing the latest Bluetooth driver, and then restarting the machine after the installation. Then test the Bluetooth connectivity.

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