Widespread Issue with Broken Image Previews with Bing Places for Business

IB 0 Reputation points
2026-11-05T17:27:09.1466667+00:00

We've seen a widespread issue with image previews with Bing Places for Business for any images previously uploaded. This makes it impossible for us to manage our images correctly. See the image below (this shows up on dozens of accounts, it's not just localized to one account):
bing-image-previews-issue I have done all the standard troubleshooting:

  • Logged out and back in
  • Tried different browsers (Chrome, Edge, Firefox) including private/incognito modes
  • Clearing Cache
  • Tested on multiple accounts/businesses to confirm issue
  • Reached out to Bing Places support (multiple tickets)
    • Waited multiple months for the issue to be resolved - no actual progress.

Yet, there are clear errors in console/network tabs stating the following for each of the image thumbnails that aren't loading:
Request URL


https://bpprodstorage.blob.core.windows.net/bpprodcontainer/1054891/images/af21048d-e7d7-4443-8aea-68ad288308e8columbia-cpa-group-back-entrance.jpg

Request method

GET

Status code

409 Public access is not permitted on this storage account.

Referrer policy

strict-origin-when-cross-origin

This is clearly showing an settings/access issue with where the image thumbnails are stored on Microsoft Azure blob storage accounts. Can you please have the Bing Places for Business engineering team work with the appropriate Azure storage used for these thumbnails so this issue can finally get fixed and preview correctly?
This issue makes it impossible for us to manage images across business listings.

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.