how to fix error code:0xA00F4240<Unknown> (0.80004003)

Swetha K Ganesh 0 Reputation points
2026-11-05T15:25:07.9133333+00:00

how to fix error code:0xA00F4240<Unknown> (0.80004003) the camera is not working

Windows for home | Other | Devices and drivers
0 comments No comments

2 answers

Sort by: Most helpful
  1. Emma1-N 14,895 Reputation points Microsoft External Staff Moderator
    2026-11-05T23:20:56.1433333+00:00

    Welcome Swetha K Ganesh,

    Thanks for reaching out to Microsoft Q&A Forum. I understand that your camera is not working and Windows shows the error code 0xA00F4240 (0x80004003).

    To narrow this down, could you please share:

    • Which Windows edition and version are you using? You can check this by pressing Windows + R, typing winver and pressing Enter.
    • Is the camera built into the device or connected externally? Did the error start after a specific change, such as installing new software?

    Please make sure you already tried the Q&A Assist steps. In addition, please try the following:

    1, Repair or reset the Camera app

    • Open Settings, then Apps, then Installed apps.
    • Find Camera, select the three dots next to it, then select Advanced options.
    • Select Repair and test the camera. If the error continues, select Reset. This clears the app's settings.

    2, Close other apps that may be using the camera

    • Press Ctrl + Shift + Esc to open Task Manager.
    • End any apps that can use the camera, such as Teams, Zoom, Skype or browser windows, then open the Camera app again.

    3, Repair Windows system files

    • Right-click Start and select Terminal (Admin) or Windows PowerShell (Admin).
    • Run these commands one at a time and wait for each one to finish: DISM /Online /Cleanup-Image /RestoreHealth sfc /scannow
    • Restart the computer and test the camera.

    4, Reinstall the Camera app

    • In the same Admin window, run: Get-AppxPackage Microsoft.WindowsCamera | Remove-AppxPackage
    • Open Microsoft Store, search for Windows Camera, install it, and test again.

    Looking forward to your update.

    Was this answer helpful?

    0 comments No comments

  2. AI answer

    2026-11-05T15:25:51.2833333+00:00

    Run the Windows Camera troubleshooter first, because Microsoft specifically associates error 0x80004003 with a camera device-detection problem and recommends automated diagnostics followed by driver repair.^1^

    1. Run the Camera troubleshooter

    Windows 11

    1. Open Start → Settings → System → Troubleshoot → Other troubleshooters.
    2. Find Camera and select Run.
    3. Apply any recommended repair, restart Windows, and test Start → Camera.

    Windows 10

    1. Open Start → Settings → Update & Security → Troubleshoot.
    2. Under Find and fix other problems, select Camera → Run the troubleshooter.
    3. Apply the repair, restart, and test the Camera app.^1^

    2. Check camera access and physical controls

    On Windows 11, open Settings → Privacy & security → Camera, then turn on:

    • Camera access
    • Let apps access your camera
    • Let desktop apps access your camera if the problem affects a browser, Teams, Zoom, or another desktop program

    If Camera access is greyed out, an administrator must enable it.

    Also check for a privacy shutter, side switch, camera key, or Fn + camera-key combination. A disabled hardware switch can prevent Windows from detecting the camera at all.^1^

    3. Repair the camera driver

    If the problem began immediately after a Windows or driver update:

    1. Right-click Start → Device Manager.
    2. Expand Cameras, Imaging devices, or Sound, video and game controllers.
    3. Right-click the camera and select Properties → Driver → Roll Back Driver.
    4. Restart Windows and test the Camera app.

    If rollback is unavailable or does not fix it:

    1. In Device Manager, right-click the camera and select Properties.
    2. Open Driver → Uninstall Device.
    3. Select Attempt to remove the driver for this device or Delete the driver software, if offered.
    4. Select Uninstall.
    5. Open Action → Scan for hardware changes.
    6. Restart the computer and test the camera.

    Removing the driver temporarily disables the camera; Windows should detect and reinstall it during the scan or restart.^1^

    4. If the camera is missing from Device Manager

    1. In Device Manager, select Action → Scan for hardware changes.
    2. If it remains absent, install the camera/chipset driver supplied for the exact computer model from the PC manufacturer.
    3. For an external webcam, reconnect it through another USB port and avoid an unpowered USB hub while testing.

    If an external USB webcam is listed but still fails, and it supports USB Video Class (UVC), an administrator can try the Windows inbox driver:

    1. Right-click the webcam → Update driver.
    2. Select Browse my computer for drivers.
    3. Select Let me pick from a list of available drivers on my computer.
    4. Choose USB Video Device → Next.

    The generic UVC driver can omit manufacturer-specific features, potentially including Windows Hello facial recognition.^1^

    5. Windows 11 24H2 or later

    Try Basic camera mode if manufacturer plug-ins or hardware acceleration are interfering with camera operation. This option applies only to Windows 11 version 24H2 and later.^1^

    If the camera works in another application but only the Windows Camera app reports this error—particularly on an Insider Preview build—the issue may be build-specific. One matching report for Insider build 26220.8680 showed the same 0xA00F4240 (0x80004003) error while the webcam continued working in OBS and browsers.^2^ In that case, install the next available Insider update and report the problem through Feedback Hub rather than repeatedly replacing the hardware driver.


    References

    1. Windows 10 (#tab/windows-10)
    2. Windows Camera App Fails with Error 0xA00F4240 on Insider Build 26220.8680 While Webcam Works in Other Applications - Microsoft Q&A
    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.