printer error

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2026-11-05T13:59:17.7566667+00:00

Screenshot 2026-11-05 131941

printer error

Windows for home | Windows 11 | Devices and drivers
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  1. Dio Xavier 298.2K Reputation points Volunteer Moderator
    2026-11-05T14:12:16.6833333+00:00

    Hello,

    Welcome to the Microsoft Windows community.

    Good morning, @Mark . What is the make and model of your printer? To start with:

    1. Press Win+i -> Bluetooth & devices -> locate and uninstall your printer.

    2. Go to your printer manufacturer's support website, enter the model, and download and reinstall the drivers.

    Let us know the outcome.

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  2. AI answer

    2026-11-05T13:59:40.9166667+00:00

    Try these Windows 11 steps in order:

    1. Check the printer itself.
      • Make sure it is powered on.
      • Check for printer-side errors such as Offline, Out of paper, low ink, cover open, or a paper jam.
      • If it is a USB printer, make sure the cable is firmly connected.
      • If it is a Wi-Fi printer, make sure the PC and printer are on the same network.
    2. Run the Windows printer troubleshooter.
      • In Windows 11, start the automated Printer troubleshooter in the Get Help app.
      • It can automatically run diagnostics and attempt to fix common printer problems.
    3. Remove and reinstall the printer.
      • Go to Start > Settings > Bluetooth & devices > Printers & scanners.
      • Select the printer.
      • Choose Remove.
      • Then go back to Printers & scanners and select Add device or Refresh.
      • If the printer appears, select Add device.
      • If it does not appear, select Add manually.
    4. Update or reinstall the printer driver.
      • Open Start > Device Manager.
      • Expand Printers.
      • Right-click the printer and select Update driver.
      • If no update is available, select Uninstall device.
      • Restart the PC so Windows can attempt to reinstall the driver automatically.
    5. Set the printer as the default printer.
      • Go to Start > Settings > Bluetooth & devices > Printers & scanners.
      • Select the printer and choose Set as default.

    If this started after a recent Windows update, a driver mismatch can also cause printing failures. Reinstalling the printer and updating the driver is the most relevant next step.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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