printer error

Try these Windows 11 steps in order:

1. Check the printer itself.
   • Make sure it is powered on.
   • Check for printer-side errors such as Offline, Out of paper, low ink, cover open, or a paper jam.
   • If it is a USB printer, make sure the cable is firmly connected.
   • If it is a Wi-Fi printer, make sure the PC and printer are on the same network.
2. Run the Windows printer troubleshooter.
   • In Windows 11, start the automated Printer troubleshooter in the Get Help app.
   • It can automatically run diagnostics and attempt to fix common printer problems.
3. Remove and reinstall the printer.
   • Go to Start > Settings > Bluetooth & devices > Printers & scanners.
   • Select the printer.
   • Choose Remove.
   • Then go back to Printers & scanners and select Add device or Refresh.
   • If the printer appears, select Add device.
   • If it does not appear, select Add manually.
4. Update or reinstall the printer driver.
   • Open Start > Device Manager.
   • Expand Printers.
   • Right-click the printer and select Update driver.
   • If no update is available, select Uninstall device.
   • Restart the PC so Windows can attempt to reinstall the driver automatically.
5. Set the printer as the default printer.
   • Go to Start > Settings > Bluetooth & devices > Printers & scanners.
   • Select the printer and choose Set as default.

If this started after a recent Windows update, a driver mismatch can also cause printing failures. Reinstalling the printer and updating the driver is the most relevant next step.

• Printer error
• [Windows 11](https://support.microsoft.com/windows/hardware/printer/fix-printer-connection-and-printing-problems-in-windows#general-troubleshooting)
• [Windows 11](https://support.microsoft.com/windows/hardware/printer/fix-printer-not-found-and-printer-not-recognized-errors-in-windows#step-3-update-or-reinstall-printer-drivers)
• after the last windows 11 24H2 update, my printer will not work - Microsoft Q&A