An Azure service that provides streamlined full-stack web app development.
Hi,
It's not normal for charges to accrue on original subscription after SWA has been moved to different subscription.
Please carefully follow my instructions below to create a free Billing support request so that an engineer can fix the backend. To start the process, please click on this link:
https://portal.azure.com/#view/Microsoft_Azure_Support/NewSupportRequestV4Blade/assetId/
Issue type: Billing
Problem type: Assistance with bill
Problem subtype: Help with a billing discrepancy
Click Next. At this point there will be a delay and then it will display some recommended solutions. DO NOT CLICK on any of these. Instead click Return to support request in upper left corner
Click Next to advance to Additional details tab. Issue Category: Azure - Billing Issue Select your support plan: <choose Basic if you don't have paid plan>
Continue filling out additional details, in Description box explain that charges for SWA are being billed to wrong subscription, select Diagnostic option, Email/Phone, etc., click Next, review information and click Create.
You should receive an automated email in a few minutes confirming that support request has been created. Hopefully you will be contacted by Email/Phone (depending on your choice) within 1 business day.
Please click Accept Answer and upvote if the above was helpful.
Thanks.
-TP