Hi Danny Ching,
Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, cannot directly access back-end systems or intervene in Microsoft product features. My role is limited to providing technical guidance based on the reported issue.
Since this is a domain-joined company device, the behavior may be controlled by your organization’s cached sign-in, domain, VPN, or security policies. If the issue persists, please contact your company’s IT administrator, as they can review those policies and the relevant system logs. Disabling hibernation may be used as a temporary workaround, but your IT team would be best positioned to identify the underlying cause.
I know this isn't the news you were hoping for, but I wanted to make sure you got the most accurate information about your situation. Thank you so much for your understanding.
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