Cant see 6g wifi on my laptop

Question

Cant see 6g wifi on my laptop

Paul DeJong 0

I bought and installed a new TPLink Router that has Wifi7 & 6G.

It will not show up in my Wifi list on my Lenovo Legion, i can only see the 2.4g/5g SSID

6G has been enabled and is working, I can connect with my Cell phone.

My wife has also been able to connect with her laptop

I actually made a separate SSID just for 6g.

My Wifi adapter is a "Realtek 8922AE Wifi 7 PCI-E Nic"

The Nic's driver is up to date and my windows level / version is Win11 26H2

HELP!!!!

Lenovo Tech support says i need to send the laptop in for repair........Its only 4 months old.......ahhh!!!!!

0 comments

2 answers

Your answer

Answer 1

EmilyS726 277.8K Independent Advisor

Hello,

I'm curious, did Lenovo Tech Support already walk you through troubleshooting and run diagnostics before recommending that you send the laptop in for repair?

If they've already done that and confirmed it's a hardware issue, then even a brand-new laptop can have a defective component. Unfortunately, it happens. In that case, I don't think it's worth your time repeating troubleshooting steps that have already been done.

However, if Lenovo simply recommended sending it in without doing much troubleshooting, I'm happy to help you investigate possible software or driver-related issues first. The hardware diagnostic test is outside of the supporting scope of this forum though - that's what Lenovo does.

I just don't want to waste your time going through steps you've already tried.

Paul DeJong 0 Reputation points

2026-11-04T23:43:06.5+00:00

Yeah they were very dismissive. She really did not do much. My bet it is a driver issue, but it says I have the latest.
EmilyS726 277.8K Reputation points Independent Advisor

2026-11-04T23:47:39.52+00:00
Ah I see... that context is helpful. If I were you, I would want to make sure the software side is all reviewed first as well. It is so inconvenient to send it in right away.

I would like to review compatibility first if you don't mind.

Please type "cmd" in the search on the taskbar to launch Command Prompt.

Then run this command and share a screenshot please

netsh wlan show drivers
Paul DeJong 0 Reputation points

2026-11-05T00:04:40.2+00:00

Will do and thanks so much for your help.

I am actually out for a couple hours, I'll do that when I get home.
EmilyS726 277.8K Reputation points Independent Advisor

2026-11-05T00:16:55.3066667+00:00

Yeah of course. No rush.

Paul DeJong 0

Emily here is the result of that command

Driver : Realtek 8922AE WiFi 7 PCI-E NIC

Vendor                    : Realtek Semiconductor Corp.

Provider                  : Realtek Semiconductor Corp.

Date                      : 2025-11-18

Version                   : 6102.24.108.345

INF file                  : oem139.inf

Type                      : Native Wi-Fi Driver

Radio types supported     : 802.11b 802.11g 802.11n 802.11ac 802.11ax 802.11be 802.11a

FIPS 140 mode supported   : Yes

802.11w Management Frame Protection supported : Yes

Hosted network supported  : No

Authentication and cipher supported in infrastructure mode:

                            Open             None

                            Open             WEP-40bit

                            Open             WEP-104bit

                            Open             WEP

                            WPA-Enterprise   TKIP

                            WPA-Enterprise   CCMP

                            WPA-Personal     TKIP

                            WPA-Personal     CCMP

                            WPA2-Enterprise  TKIP

                            WPA2-Enterprise  CCMP

                            WPA2-Personal    TKIP

                            WPA2-Personal    CCMP

                            WPA3-Personal    CCMP

                            WPA3-Personal    GCMP-256

                            OWE              CCMP

                            OWE              GCMP-256

                            WPA3-Enterprise  CCMP

                            WPA3-Enterprise  GCMP-256

                            WPA3-Enterprise 192 Bits GCMP-256

                            Vendor defined   TKIP

                            Vendor defined   CCMP

                            Vendor defined   Vendor defined

                            Vendor defined   Vendor defined

                            WPA2-Enterprise  Vendor defined

                            WPA2-Enterprise  Vendor defined

                            Vendor defined   Vendor defined

                            Vendor defined   Vendor defined

Number of supported bands : 3

                            2.4 GHz [ 2412 MHz - 2484 MHz]

                            5 GHz [ 5180 MHz - 5885 MHz]

                            6 GHz [ 5955 MHz - 7215 MHz]

Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)

Paul DeJong 0 Reputation points

2026-11-05T03:31:24.5633333+00:00

Emily I issued that command and the system here would not let me upload the result. It does show 6ghz as a supported band. Also the radio type showed amongst others 802.11ax and 802.11be
Paul DeJong 0 Reputation points

2026-11-05T03:32:51.42+00:00

Emily, when i run that command i see 6ghz is a supported band
EmilyS726 277.8K Reputation points Independent Advisor

2026-11-05T03:43:09.4033333+00:00
Looks like it was a false positive and it tripped the anti-spam. It is all good now. I can see your screenshot. Thanks!!

Indeed. I do see that 6GHz is supported.

The driver version is slightly older. Lenovo has a newer version and I think it is worth downloading and installing. https://support.lenovo.com/tc/en/downloads/DS577678

============

If the driver installation doesn't yield any result, run this command:

netsh wlan show networks mode=bssid

Is the 6 GHz SSID listed? If it is missing from the command result, the focus would need to go over to the router's configuration. See if you can set up according to this:

Enable PSC (Preferred Scanning Channels).

Set the 6 GHz channel to 37.

Set channel width to 80 MHz.

Keep WPA3-Personal enabled.

If available, use 802.11ax/be mixed mode.

See if that makes any difference.

Answer 2

Run Windows’ WLAN capability and scan checks first; they will show whether the Realtek driver exposes Wi‑Fi 7/6 GHz support to Windows or whether the 6 GHz network is being filtered before considering depot repair.

1. Check what the adapter actually exposes to Windows

Open Terminal as Administrator and run:

netsh wlan show drivers
netsh wlan show interfaces
netsh wlan show networks mode=bssid
netsh wlan show filters
netsh wlan show wlanreport

Microsoft recommends these commands when an expected network is missing. The BSSID scan includes each visible network’s channel and radio type, while wlanreport creates an HTML diagnostic report and prints its location.^1^

In netsh wlan show drivers, look for:

Radio types supported: 802.11be for Wi‑Fi 7, or at minimum 802.11ax for Wi‑Fi 6E.
Authentication and cipher supported in infrastructure mode: WPA3-Personal.
No indication that the Wi-Fi 6 GHz capability is unavailable.

Those are Microsoft’s documented checks for Wi‑Fi 7/6E and WPA3 support.^2^

Also inspect netsh wlan show filters. If the new SSID is listed as blocked—or a denyall filter exists—remove only that filter using the corresponding netsh wlan delete filter command.^3^

2. Apply the result-specific fix

If `802.11be`/`802.11ax` or WPA3 is missing

The installed driver is not exposing the required capability, regardless of Device Manager saying it is current.

Download the Wi-Fi package specifically for the exact Lenovo Legion model from Lenovo support and keep it locally.
Open Device Manager → Network adapters → Realtek 8922AE WiFi 7 PCI-E NIC → Properties → Driver.
Record the provider, version, and date.
Select Uninstall device, enable Attempt to remove the driver for this device, and uninstall.
Restart, then install the downloaded Lenovo package and restart again.
Repeat netsh wlan show drivers.

This is appropriate only after the capability output is missing. Microsoft advises preserving a manufacturer driver package before removing the current driver.^4^

If the capabilities are present but the 6 GHz SSID is absent from the BSSID scan

Check the client and router settings that determine band visibility:

Device Manager → Network adapters → Realtek 8922AE → Properties → Advanced.
If available, set Band/Wireless Mode to Auto or a mode that includes 6 GHz/802.11be. Microsoft documents checking that this setting permits the network frequency.^4^
In the TP-Link configuration, confirm the dedicated 6 GHz SSID is:
- Broadcast rather than hidden.
- Configured with WPA3.
- Using the correct country/region and current router firmware.
Temporarily test close to the router.
If TP-Link permits manual 6 GHz channel selection, test a different supported channel rather than leaving the router on the current channel.

TP-Link identifies device capability, region, range, and settings as relevant when a 6 GHz network is not displayed.^5^

If the 6 GHz SSID appears in `mode=bssid` but not in the Windows list

Review:

Event Viewer → Applications and Services Logs → Microsoft → Windows → WLAN-AutoConfig → Operational

Match events to the time when you opened the Wi-Fi list. Also open the generated WLAN report. These can identify driver, policy, or WLAN AutoConfig failures.^1^

When repair is justified

A hardware repair is more credible if all of these remain true:

The Lenovo OEM driver reports 802.11be and WPA3 correctly.
The same router and 6 GHz SSID work on other clients.
Multiple known-working 6 GHz networks remain invisible to this laptop.
Lenovo’s BIOS and wireless firmware are current.
WLAN diagnostics show repeated adapter/driver failures rather than a router channel or security mismatch.

Provide Lenovo with the netsh wlan show drivers output, WLAN report, driver version, and WLAN-AutoConfig events. That gives support evidence to distinguish a defective adapter/antenna path from a driver or interoperability problem.

References

Cant see 6g wifi on my laptop

2 answers

1. Check what the adapter actually exposes to Windows

2. Apply the result-specific fix

If 802.11be/802.11ax or WPA3 is missing

If the capabilities are present but the 6 GHz SSID is absent from the BSSID scan

If the 6 GHz SSID appears in mode=bssid but not in the Windows list

When repair is justified

Your answer

If `802.11be`/`802.11ax` or WPA3 is missing

If the 6 GHz SSID appears in `mode=bssid` but not in the Windows list